Product manager Jobs in Jacksonville, FL

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com / careers.

Dun & Bradstreet is transforming our Small Business offerings- introducing new Insights and Products to expand how we serve customer use cases by focusing on self-serve or guided access to establishing business identity, gaining credit insights, managing risk, and growing sales and brand awareness.

As we invest significantly in advancing our solutions for the Small Business community around the globe, we seek a Senior Product Manager, Onboarding and Acquisition to join a team high performing teammates responsible for driving the commercial success for a $100M+ portfolio serving small business owners in the U.S.

This role will lead the strategy and execution for acquiring and growing LTV of users in the 'New in Business' and / or 'New to Dun & Bradstreet' stage of the business lifecycle; from guiding growth for top of funnel and progressive user capture, cart conversion, partnering with marketing on personalized nurture experiences, to inspiring the team to create intuitive onboarding to D&B with familiar and simple engagement flows.

Essential Job Functions

• Define, socialize, and acquire cross-functional and leadership support of product vision.
• Interface, mobile and API experience.
• Identify insights and be responsible for the decision-making process, using KPIs and frameworks to evaluate long-term impacts of strategic decisions.
• Build processes and frameworks to ensure internal collaboration across teams regarding shared customer drivers and research / data focus.
• Explore customer problems, make data-driven decisions and build feedback loops.
• Apply storytelling to connect vision, strategy and action plans at the organizational level.
• Collaborate with other product, project, and development stakeholders and teams, gather requirements, coordinate dependencies and identify risks and opportunities.
• Foster a deep understanding of user journeys and user experience, identify and improve user experience, and drive growth.
• Collaborate with UX team to envision and test the customer experience, refining the features, and translating them to scenarios for development automation test cases.
• Proactively demonstrate ongoing product innovationconceive and prototype new product features with UX.
• Provide insight into the competitive environment to ensure Dun & Bradstreet's products are best positioned relative to our strategy; Spend time with customers gathering feedback to inform strategy.
• Prepare product requirements that address the objectives of the company, competitive outlook, industry direction, resource constraints, timeline, etc.
• Lead cross-functional teams with respect to requirements interpretation, product decisions, specification reviews, customer satisfaction issues, and scheduling.
• Clearly communicate product development updates, risks, and issues to stakeholders and senior management.
• Collaborate with other Product team and other stakeholders across user personas in the SMB ecosystem to ensure a consistent Go To Market (GTM) approach with a potential end goal of further unification of products to create a more seamless customer experience.
• Drive and influence GTM approach across product, technology and marketing via understanding and communicating well-researched market requirements.
• Other duties as required.

Education and Experience

Additional Skills and / or Certifications

Benefits We Offer

All Dun & Bradstreet job postings can be found at https : / / www.dnb.com / about-us / careers-and-people / joblistings.html and https : / / jobs.lever.co / dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants : Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights : Workplace Discrimination is Illegal - The current poster can be found here. Pay transparency nondiscrimination statement / posting - OFCCP's pay transparency policy can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.