Product specialist Jobs in Colorado Springs, CO

Job Type

Full-time

Description

The Outreach Specialist is responsible for conducting street outreach and engagement with runaway, homeless, and street youth (RHSY) aged 24 and under. This position builds trusting relationships, provides direct services, and connects youth to shelter, housing, and essential resources. The Outreach Specialist is responsible to ensure a safe, welcoming environment for youth at the Drop-In Center. The role requires collaboration with community partners and adherence to a strengths-based, trauma-informed approach to support youth in achieving stability and independence. This position will ensure that interactions, interventions, and environments at The Place are trauma informed and emphasize the physical and emotional safety of youth and staff.

JOB DUTIES

The duties of this position are performed personally, in cooperation with your supervisor, and / or in coordination with other staff.

• Conduct face-to-face outreach in various community locations, including downtown areas, schools, and shelters.
• Distribute outreach materials and raise awareness about available services.
• Provide gateway services such as food, clothing, hygiene products, and transportation.
• Conduct initial screenings and assessments to identify the needs and risks of youth, including those related to sexual abuse, exploitation, and trafficking.
• Connect youth to a case manager who will assist in developing individualized plans to support housing stability and independence.
• Serve as a liaison between youth and case managers to ensure they receive needed support.
• Coordinate with community partners for services such as mental health care, substance abuse treatment, education, and employment support.
• Maintain accurate records and enter data into the Homeless Management Information System (HMIS).
• Conduct follow-up meetings with youth to monitor progress and provide continued support.
• Provide crisis stabilization, de-escalation, and safety planning for youth in distress
• Make appropriate referrals to emergency services, shelters, and crisis resources.
• Work closely with community partners, including law enforcement, schools, and health providers, to coordinate care.
• Participate in community meetings and task forces addressing youth homelessness.

WORK SCHEDULE

This position typically works between the hours of 9 : 00am to 5 : 00pm, Monday through Friday (with some flexibility required to work evenings or weekends as needed to attend meetings and tend to urgent situations.). Schedule is 40 hours per week.

PROFESSIONAL PERFORMANCE

WORK ENVIRONMENT

Employees in this position may be subject to long hours on their feet in an office, outdoor, and shelter environment that may frequently include physical conditions such as inclement weather or temperature extremes, sharps, drugs and paraphernalia, and interpersonal contact from non-employees that include sexual innuendo and raw, abusive or threatening language. Employees must be comfortable providing safer sex supplies and bleach kits to youth.

The PLACE provides personal protective equipment (PPE) and safety training to prepare and protect The PLACE employees in these uncontrolled environments. Compliance with safety protocol is required, which may include the use of PPE, involvement of law enforcement, and / or enactment of emergency protocols, detailed in The PLACE's Emergency Operations Plan.

Requirements

MINIMUM QUALIFICATIONS :

Education & Experience :

Skills & Abilities :

Additional Requirements :

PHYSICAL REQUIREMENTS