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Product specialist Jobs in Spokane, WA
Mortgage Product Specialist
Washington Trust BankSpokane, WA , USAMolecular Spectroscopy and Chromatography Product Specialist
AgilentWA, US- Promoted
Paid Product Tester
Product Review JobsNINE MILE FALLS, WA, United States- Promoted
Employment Specialist
Compass Career SolutionsSpokane, WA, US- Promoted
Sales Specialist
Rivercity Insurance & Financial ServicesKing County, WA, United States- Promoted
Recruiting Specialist
MRI SpokaneSpokane, WA, United States- Promoted
Employment Specialist
DungarvinSpokane, WA, United States- Promoted
Sales Specialist
Gibbons GroupSpokane, WA, United States- Promoted
Operations Specialist
AppleSpokane, WA, United States- Promoted
Transfer Specialist
SCI Shared Resources LLCSpokane, WA, United States- Promoted
Work From Home – Customer Product Specialist – Entry Level
GLFour Lakes, Washington- Promoted
Online Product Tester
Online Consumer Panels AmericaWashington, US- Promoted
- New!
PRO SPECIALIST
Floor & Decor Holdings, Inc.WA, United StatesProduct Sales Specialist : Safety
White CapWashington- Promoted
Work From Home - Product Specialist - $45 per hour
GL1Spokane, Washington- Promoted
CARE SPECIALIST
Trotter & MortonWA, United States- Promoted
Product Design Engineer
Hotstart IncSpokane, WA, USSr. Consultant, Nuclear Product Sales Specialist
Cardinal HealthWashington, United States- Promoted
Product Specialist
Teleperformance-Turbo TaxSpokane Valley, WA, United States- Promoted
Product Support Specialist - Work from Home (Flexible Hours)
TurboTaxSpokane, WashingtonMortgage Product Specialist
Washington Trust BankSpokane, WA , USA- Full-time
Job Details
Description
The Mortgage Product Specialist is a member of the Home Loan Division (HLD) Delivery Team and supports various initiatives related to the support, maintenance, and enhancement of the division’s technology products. The Product Specialist will serve as a Subject Matter Expert, combining knowledge of the mortgage loan origination process and technology to provide production support, assist in deploying vendor software updates, plan and execute software functional testing, and design software configuration to meet the needs of the division.
Essential Functions :
- Serve as a Subject Matter Expert, combining knowledge of the mortgage loan origination process and technology products in use within the HLD.
- Assist in planning, executing, and managing functional and user acceptance testing efforts related to the HLD mortgage origination technology.
- Maintain an understanding of the functional and technical components of the HLD mortgage origination technology.
- Work with peers across the HLD business line to drive testing efforts and incorporate business users in the testing process.
- Collaborate across the HLD and with other divisions and teams as needed to meet division demands.
- Support HLD internal business processes and respond to user inquiries regarding system usage and functionality.
- Manage the production support process to ensure necessary information is documented in support tickets, preliminary triage is performed, steps taken for resolution are adequately documented, and escalations to internal team members and the vendor are made when appropriate.
- Perform vendor support functions such as creating and monitoring vendor tickets and escalations.
- Perform compliance and risk management duties as required or assigned.
- Aide in translating vendor release documentation to ensure easy consumption of change information by end users and those responsible for testing and training on the HLD mortgage origination technology.
- Regular, reliable attendance.
Qualifications :
Compensation : $46,680 - $70,019
The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
What Our Culture Can Offer You :
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work / Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.