Product support specialist Jobs in Kansas City, MO
Create a job alert for this search
Product support specialist • kansas city mo
Last updated: 13 hours ago
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 10 days ago
As a Product Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams.
The Support Manager should have intimate knowledge of all Product Support...Show moreLast updated: 20 days ago
Bilingual Technical Support Installation Representative.Bilingual Technical Support & Field Installation Representative.You will troubleshoot technical issues, assist customers in resolving pro...Show moreLast updated: 28 days ago)
Company OverviewWith 80,000 customers across 150 countries, UKG is the largest U.And we're only getting started.Ready to bring your bold ideas and collaborative mindset to an organization that stil...Show moreLast updated: 7 days ago
The Client Support Specialist is responsible for triaging and troubleshooting client issues with Zelis Network Analytics services.
Services to be supported include our Network360 web-based applicati...Show moreLast updated: 13 hours ago
Under the general direction of the Systems Administrator, the Technical Support Specialist provides basic installation service for clients, responds and resolves basic client inquiries, configures ...Show moreLast updated: 16 days ago
The main purpose of this job is to work within the Institutional Trust Division to drive growth and expansion of the business.
This work will entail designing and building presentations and marketin...Show moreLast updated: 30+ days ago
BDI) is the leading and fastest growing privately held global supplier of industrial products and services to companies throughout the world.
Our commitment to customer service and technical experti...Show moreLast updated: 7 days ago
Together, we're reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support it's to provide safe, clea...Show moreLast updated: 5 days ago
This is an in-office role in Kansas City, Missouri.NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members.NorthPoint pr...Show moreLast updated: 16 days ago
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
Joining Advantage Solutions...Show moreLast updated: 14 hours ago
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that...Show moreLast updated: 30+ days ago
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources.
This will involve answering complex questions, contributing to our knowledge...Show moreLast updated: 30+ days ago
The University of Missouri School of Medicine Department of Medical Education.The Senior Student Support Specialist will play a vital role in planning, coordinating, and executing student-focused p...Show moreLast updated: 7 days ago
- Promoted
Product Support Specialist
Teleperformance-Turbo TaxIndependence, MO, United StatesFull-time
- Promoted
Manager, Product Support
RelativityKansas City, MO, United States$93,000.00–$140,000.00 yearly
Full-time
Bilingual Technical Support Specialist
NestPayKansas City, MO, US$43,000.00–$48,000.00 yearly
Full-time
- Promoted
Product Support Representative
UKG (Ultimate Kronos Group)MO, United States$34,400.00–$52,000.00 yearly
Full-time
- Promoted
- New!
Client Support Specialist
ZelisKansas City, MO, United StatesFull-time
Technical Support Specialist
Titan Protection and Consulting, Inc.Overland Park, KS, USA$19.50 hourly
Full-time
Quick Apply
- Promoted
Product Support Specialist - Work from Home (Flexible Hours)
TurboTaxOverland Park, Kansas Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday.
TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
Content and Product Support Specialist – Commerce Trust
Commerce BankKansas City, MO, US$26.25–$35.00 hourly
Full-time
- Promoted
Customer Support Specialist
Bearing Distributors, Inc.MO, United StatesFull-time
- Promoted
Product Support Technician
Watts Water TechnologiesKansas City, MO, United States$41.00–$48.00 hourly
Full-time
Yardi Support Specialist
NorthPoint Development LLCKansas City, Missouri, United States, 64150Full-time
- Promoted
- New!
Retail Sales Specialist
Advantage SolutionsKansas City, MO, United States$19.00–$21.00 hourly
Full-time
Product Support Specialist
ECI Software SolutionsKansas City, MO, USA For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.With divisions focuse...Show moreLast updated: 30+ days ago
Product Support Specialist - Remote (Service Autopilot)
XplorKansas City, MO, US$21.00 hourly
Remote
Support Specialist
Manatron, Inc.Missouri, United StatesRemote
Full-time
- Promoted
Senior Student Support Specialist
University of MissouriMO, United States$19.00–$26.00 hourly
Full-time
Product Support Specialist
Teleperformance-Turbo TaxIndependence, MO, United States10 days ago
Job type
- Full-time
Job descriptionYou demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours : 8am to midnight EST ; Monday to Sunday Required Minimum Hours : 30 hours per week Peak Period : April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT April 15, 2025 : 8am-3am EST / EDT 5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th These times may be revised periodically based on business needs Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Cannot hold Gigs with Column Tax or any Intuit Vendors
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
- Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program
Experience / Skills
TEAM / LEADERSHIP SKILLS :
TECHNICAL / FUNCTIONAL SKILLS :
ANALYTICAL SKILLS :
ORGANIZATIONAL SKILLS :
KNOWLEDGE / BACKGROUND EXPERIENCE :
BEHAVIORAL COMPETENCIES
Operating Hours
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Conflict of Interest
Training Information
Duration
20 Hours
Price
79.99 USD
Course Details