Product support specialist Jobs in Sacramento, CA

Job Description

You will be a Product Support Lead at our Santa Barbara Focalplane facility in Goleta, CA. Our team is dedicated to delivering world-class technology in the Aerospace and Defense Industry, and we're looking for a talented individual to join our team.

What You Will Be Doing

We are seeking a highly motivated and self-driven individual to serve as the Product Support Lead at our Santa Barbara Focalplane facility in Goleta, CA. As the Product Support Lead, you will implement and manage processes for all Logistics and Sustainment Engineering contracts, with a focus on managing the return and repair of fielded IDCs across all programs. In this multidisciplinary role, you will :

• Own and manage the field return hardware process flow from induction to delivery
• Develop and troubleshoot test instructions for defective hardware
• Evaluate and disposition defective hardware
• Identify trends in common failure modes and work to identify root cause / corrective action (RC / CA)
• Maintain and evaluate metrics for returned hardware
• Manage the Product Support supply chain and inventory
• Integrate multiple databases of information
• Manage budgets for all LSE contracts
• Serve as proposal lead for SBF inputs in sustainment BOEs
• Maintain accurate sustainment forecasts for material and labor requirements for projected repair activity
• Interface with customers for all LSE customers and contracts

Why Join Us

You're a highly motivated and self-driven individual and will have the opportunity to work on challenging projects and contribute to delivering world-class technology. If you're looking for a role that offers opportunities for growth, a dynamic work environment, and a commitment to excellence, this is the perfect opportunity for you.

We are committed to supporting your work-life balance and overall well-being, offering flexible scheduling options.

Further Information About This Opportunity :

This position is located in Santa Barbara.

MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance.

Desired skills

This is a highly visible role that requires a motivated and self-driven individual who is comfortable working across multiple functions and with external customers. If you have a strong background in product support and a passion for leading complex projects, we encourage you to apply.