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Production support Jobs in Lafayette, LA

Last updated: 1 day ago
  • Promoted
Product Support Specialist

Product Support Specialist

Teleperformance-Turbo TaxLafayette, LA, US
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 1 day ago
Project Support

Project Support

Aldridge ElectricLouisiana, US
Aldridge is seeking onsite Project Support in Monroe, LA to join our dynamic and energetic team.Primarily responsible for a variety of clerical and administrative duties. Providing administrative su...Show moreLast updated: 30+ days ago
  • Promoted
Travel Nurse RN - Home Health - $2,008 per week

Travel Nurse RN - Home Health - $2,008 per week

Healthcare SupportLafayette, LA, United States
$44.23–$45.23 hourly
Permanent
Healthcare Support is seeking a travel nurse RN Home Health for a travel nursing job in Lafayette, Louisiana.Job Description & Requirements • Specialty : Home Health • Discipline : RN • Start Date : ASAP...Show moreLast updated: 4 days ago
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Service Support - Busser

Service Support - Busser

Dave & BusterLafayette, LA, United States
$9.00 hourly
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 22 days ago
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Direct Support Worker

Direct Support Worker

SLICBroussard, LA, US
$10.00 hourly
Full-time
Direct Support Professional / Personal Care Attendant.Southwest Louisiana Independence Center is currently seeking a caregiver to work with a male individual who has physical disabilities in Youngs...Show moreLast updated: 17 days ago
AWS / Python Production Support Engineer

AWS / Python Production Support Engineer

CGILafayette
$85.00 hourly
Full-time
The best version of us starts with You!.CGI is seeking a highly motivated and dynamic AWS / Python Engineer to serve as a key member of our production support team. At CGI, you get to do more than jus...Show moreLast updated: 30+ days ago
Offshore Production A-Operator

Offshore Production A-Operator

Island OperatingScott, LA, US
Full-time
Offshore Production Operating Experience.The ability to perform daily functions to ensure safe practices and environmental compliance with governmental agencies. The ability to test, calibrate, main...Show moreLast updated: 30+ days ago
Software Support Representative

Software Support Representative

Executive Information Services, Inc.Louisiana, United States
Remote
Full-time
EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products.The successful c...Show moreLast updated: 30+ days ago
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Direct Support Professional (DSP) ARC

Direct Support Professional (DSP) ARC

ST. JAMES PARISH GOVERNMENTLafayette, LA, United States
Full-time
James Parish Government is hiring a Direct Support Professional (DSP) for the ARC in the Department of Human Services.DSP is responsible the overall programservices of the enrolled clients.DSP prim...Show moreLast updated: 2 days ago
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Mechanical Engineer

Mechanical Engineer

Automated Production LLCBroussard, LA, US
Full-time
We are seeking a skilled and motivated Mechanical Engineer to join our dynamic team.The ideal candidate will have a strong foundation in mechanical design and engineering principles, with the abili...Show moreLast updated: 30+ days ago
Sales Support Representative

Sales Support Representative

RNDCLafayette, LA, US
Full-time
Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers.Our s...Show moreLast updated: 9 days ago
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HSE Plug and Abandonment / Production

HSE Plug and Abandonment / Production

Industrial Safety SolutionsLouisiana, United States, United States
Full-time
Industrial Safety Solutions - Offshore HSE Support Specialist.Are you ready to make a difference in offshore safety? Industrial Safety Solutions is seeking a qualified candidate to support our Clie...Show moreLast updated: 19 days ago
Production Supervisor

Production Supervisor

Flowers FoodsLafayette, LA, US
$69,961.00–$92,565.00 yearly
NYSE : FLO) is not just about baking; it's about crafting moments of joy with every delicious bite.United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own...Show moreLast updated: 22 days ago
  • Promoted
Medical Support

Medical Support

US NavyLafayette, Louisiana, US
Full-time
About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 4 days ago
Bakery Production Worker

Bakery Production Worker

AramarkLafayette, LA, US
The Bakery Production Worker rotates throughout several tasks in a production environment including filling, wrapping, and packaging product while adhering to food safety and quality procedures.Ope...Show moreLast updated: 13 days ago
Support Technician

Support Technician

Dave & Buster’s, Inc.Lafayette, LA, DB
Part-time
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
Product Support Specialist

Product Support Specialist

Teleperformance-Turbo TaxLafayette, LA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills :  You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details