Program administrator Jobs in Worcester, MA

Program Director

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Program Director to join our Program of Assertive Community Treatment (PACT) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Lead the day-to-day clinical and operational activities of BHN's Program of Assertive Community Treatment team.
• Coordinate admissions and the delivery of treatment, rehabilitation, and support services in partnership with the program psychiatrist and multidisciplinary team.
• Develop staffing schedules that ensure appropriate coverage across day, evening, weekend, holiday, and on-call hours.
• Lead daily organizational and treatment-planning meetings while continuously evaluating changing needs and coordinating timely clinical responses.
• Oversee comprehensive assessments, individualized treatment plans, risk plans, crisis plans, progress notes, and other required clinical documentation.
• Provide comprehensive intake, risk, and crisis evaluations and take appropriate action to support the safety of individuals served and others.
• Provide regular individual and team supervision, ensure staff competency in the PACT model, and support ongoing professional development and performance.
• Ensure compliance with PACT, agency, funding-source, third-party, licensing, and Medication Administration Program policies and standards.
• Coordinate care with families, residential providers, hospitals, community partners, funding sources, and other BHN programs to support continuity and community integration.
• Participate in the program's 24/7 management on-call rotation and provide services across homes, hospitals, and other community settings as needed.

Who You Are:

• Master's degree in Social Work, Psychology, Mental Health Counseling, or a related clinical field required.
• Current clinical licensure required.
• Previous supervisory experience required; at least two years of human-services experience preferred.
• Commitment to individual empowerment, personal growth, human rights, dignity, safety, and community integration.
• Ability to support individuals with complex and diverse needs, including those involved with the forensic system.
• Working knowledge of community resources, crisis response, risk assessment, treatment planning, and the PACT model of care.
• Strong clinical judgment, cultural responsiveness, communication, organization, collaboration, and conflict-resolution skills.
• Valid driver's license and reliable vehicle available during working hours to support community-based services and transportation needs required.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity, Empowerment, Accountability, Respect, and Teamworkguide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

Salary Range: $70,000-$100,000

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.