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Project engineer • nampa id
- Promoted
Customer Service Representative
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Judge Advocate General (JAG)
Air ForceJerome County, ID, United StatesCustomer Service Representative
Montana-Dakota Utilities Co.Nampa, ID, United States- Full-time
Description
Apply now to be begin a career you are proud of. We offer :
100% remote / telework position with successful candidate home office within 50 miles of the following locations in Idaho (Boise and surrounding areas, Mountain Home, Idaho Falls, Pocatello, Twin Falls, Nampa), Montana (Billings, Glendive, Miles City, Sidney), Wyoming (Sheridan), and South Dakota (Rapid City). In office / onsite positions are also available in Boise, ID location.
- Start Date : June 30, 2025
- Rate of pay : $18.00 per hour
- Paid Training : Training schedule is Monday - Friday, 8am - 5pm MST
- After training will be assigned either 9 : 00am - 6 : 00pm MST or 9 : 30am - 6 : 30pm MST shift
- No Weekends, holidays or shifts past 7 : 30pm MST
- 15% shift differential for anytime worked outside of 8 : 00am - 5 : 00pm MST, Monday - Friday
- Employee Incentive Program
- Benefits Start Your First Day (medical, dental, vision, FSA, HSA - with employer contribution, Life Insurance, Voluntary Accidental Death and Dismemberment, Employee Assistance Program)
- Accrue up to 14 days of paid vacation per year
- Additional paid sick time
- 11 Paid Holidays per year
- Education Assistance (beginning after 1 year of employment)
Energize your career and supercharge your future handling customer service calls for the gas and electric utility companies of MDU Resources Group, Inc., Our utility companies include Cascade Natural Gas Corporation, Great Plains Gas, Intermountain Gas Company and Montana-Dakota Utilities serving an 8-state region. MDU utility companies serve approximately 1.1 million customers across eight states.
Builds trusted relationships with customers from one or more service territories through education of available programs and services. Provides extraordinary customer service and case management while consistently meeting call center productivity and quality standards. Responsible for properly identifying, maintaining, and protecting customer accounts and information. Responsible for receiving and handling incoming gas and / or electric emergencies by obtaining adequate information to ensure proper action is taken. Normally works under general supervision and given a certain degree of latitude in decision making. Responsible for placing safety as #1 priority in day-to-day work routine for self and others.
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
TELECOMMUTE REQUIREMENTS
OTHER REQUIREMENTS
JOB RESPONSIBILITIES
Hourly Wage - $18.00
Application Deadline : May 26, 2025
To view our comprehensive and competitive benefits package, click here.
Energizing Lives for a Better Tomorrow
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.