Provider relations representative Jobs in Baltimore, MD

We are seeking a Labor Relations Consultant in the Human Resources Office of Employee and Labor Relations. This position will report, to the Director of Employee Relations and Labor Relations (ER / LR). This position will provide a wide range of labor relations guidance to management and ensure compliance with Collective Bargaining Agreements and JHU policies and procedures.

Specific Duties & Responsibilities

Employee and Labor Relations / Administration

• Provide advice and guidance to all levels of management on labor issues to resolve issues consistent with the relevant CBA and JHU policies and procedures.
• Assist management and supervisors in conducting internal investigations into workplace disputes, CBA violations, policy violations, etc., ensuring investigations are fair and impartial and provide guidance on post investigation recommendations that are the most effective and are implemented to mitigate risk to JHU.
• Advise supervisors, managers, and administrators on disciplinary matters. Review disciplinary actions and make sound recommendations to management.
• Manage the grievance process, including fact finding, reviewing evidence, serving as hearing officer, and rendering written decisions consistent with the terms of the applicable CBA and participating in arbitrations and settlements, where appropriate.
• Mediate and resolve a high volume of day-to-day labor and employment conflicts or issues, retrieve and maintain appropriate documentation and supporting details for discipline.
• Consult with management and staff of all levels to interpret policies and procedures and how they apply to individual employee circumstances.
• Review JHU policies and CBA to advise management about the appropriate next course of action relative to coaching, formal discipline and / or training.
• Understand and manage potential risk and escalate as appropriate. In partnership with HR Director(s) and the Provost's office, partner with General Counsel and the Office of Institutional Equity to assess risk.
• Provide consultative reviews and approval of FMLA correspondence to management relating to employees with ERLR cases with protected LOA and ADA implications. Serve as an advisor to employees and management on employee appeal and grievance issues.
• Work in partnership with department management regarding appropriate documentation, i.e. disciplinary and performance-based letters i.e. verbal, written warning, suspension and termination, suspension pending investigation, approvals for change of hours or work conditions.

Relationship Management

Training

Record Keeping

Minimum Qualifications

Preferred Qualifications

Special Knowledge, Skills, and Abilities

Technical qualifications or specialized certifications

Classified Title : Employee Relations Specialist

Job Posting Title (Working Title) : Labor Relations Consultant

Role / Level / Range : ATP / 04 / PD

Starting Salary Range : $62,900 - $110,100 Annually (Commensurate with experience)

Employee group : Full Time

Schedule : M-F / 8 : 30-5 : 00

Exempt Status : Exempt

Location : Hybrid / Eastern High Campus

Department name : Employee and Labor Relations

Personnel area : University Administration

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education / training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : https : / / hr.jhu.edu / benefits-worklife / .

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines : JHU Equivalency Formula : 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education / experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester / quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEOis the Law

https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https : / / accessibility.jhu.edu / .

Vaccine Requirements

Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https : / / www.hopkinsmedicine.org / coronavirus / covid-19-vaccine / and all other JHU applicants should visit https : / / covidinfo.jhu.edu / health-safety / covid-vaccination-information / .

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.