Provider relations representative Jobs in Columbia, SC

Position Summary

Southland is seeking an experienced leave and accommodation professional to help design, launch, and grow this capability within our evolving Employee Relations Center of Excellence. Working closely with the Senior Employee Relations Manager, you will meaningfully influence how the work is designed and delivered, from the service model, workflows, forms, and toolkits to implementation, education, and continuous improvement. You will also personally guide employees and leaders through complex and sensitive matters across a multijurisdictional workforce.

Position Details

• Help shape the operating model, including processes, roles, decision points, stakeholder handoffs, measures, and escalation paths.
• Design and implement practical workflows, forms, notices, toolkits, procedures, reports, quality controls, educational resources, and Workday solutions.
• Lead communication, implementation, stakeholder readiness, and education for approved processes, tools, and technology.
• Administer complex time away from work and workplace accommodation matters, identify risk, evaluate program effectiveness, recommend improvements, and escalate sensitive or uncertain matters before action is finalized.
• Personally manage complex leave and accommodation cases from intake through return to work or closure, while identifying risk, evaluating program effectiveness, improving processes, and escalating sensitive or uncertain matters before action is finalized.

Qualifications

• 7-10 years of progressive experience in leave administration, workplace accommodations, benefits, employee relations, Human Resources compliance, or a related function. With at least 3 years of experience in a leave and accommodations role.
• Bachelor’s degree in HR or related field preferred, certifications in leaves and accommodations is a plus
• Experience building, improving, or centralizing a leave, accommodation, or related Human Resources program or service model.
• Strong knowledge of federal, California, and other state and local leave and accommodation requirements, including FMLA, CFRA, ADA, FEHA, PWFA, USERRA, confidentiality, and return to work practices.
• Sound judgment, empathy, discretion, communication, and case management discipline, with the ability to move between program development, stakeholder education, and detailed case work.
• A hands-on working style and the ability to move comfortably between building the program, supporting employees and leaders, and managing the detailed case work required to deliver it.

Benefits

As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family:

• 401(k) plan with 50% company match (no cap) and immediate 100% vesting
• Medical, dental, and vision insurance (100% paid for employee)
• Annual bonus program based upon performance, achievement, and company profitability
• Term life, AD&D insurance, and voluntary life insurance
• Disability income protection insurance
• Pre-tax flexible spending plans (health and dependent care)
• Paid parental leave
• Paid holidays, vacation, and personal time
• Training/professional development opportunities and company-paid memberships for professional associations and licenses
• Wellness benefits

About Southland Industries

As one of the nation’s largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you’re engaged, challenged, and valued, apply now to join our dynamic team.

To learn more about careers at Southland, explore our career opportunities, follow us on social media, and check out our website.

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

Pay: Final pay is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For (Colorado/New York City/California/Washington/Maryland/Virginia/DC) this ranges from $140,000.00 - $175,000.00 plus annual incentive, benefits, and retirement program as outlined above.

Contingent Employment: All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time.

External Agency Announcement: Its Southland Industries' policy not to accept candidate submissions from recruiting agencies without an active and authorized work order. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS).

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