Public health administrator Jobs in Rialto, CA

Description

At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. In particular within our Program Operations. The Administrator is a key position in driving the organization's success. They are responsible for both clinical and financial success of their Program which contributes to the overall success of both Telecare and those we serve. the overall program operations. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. The individual in this role is responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and representatives of the program to State / County agencies, community partners, and consumer groups.

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Windsor Center is a short-stay crisis stabilization unit (CSU) that offers 24 / 7 services to adults and youth. The Windsor Center aims to increase access to crisis services, reduce inpatient hospitalization, reduce the amount of time that law enforcement is involved in a mental health crisis, and strengthen the existing outpatient behavioral health services.

Salary range is $113,985.14-140,810.67 annual. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

THE IDEAL CANDIDATE

The ideal candidate for the Program Administrator role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of delivering operational excellence. We define operational excellence in 4 key areas :

• Clinical Quality Excellence . First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that reduces the number of adverse events within the programs.
• Workforce Engagement . Having a workforce that is highly engaged translates into the quality of care Telecare is able to provide its clients. Being able maintain low turnover and have staff that stay and grow with the organization are key measures of success.
• Customer Satisfaction . Our customers are important. The VP of Program Operations needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to both delivering high quality care and fiscal responsibility.
• Financial Security . Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success.

COMPETENCIES FOR THE IDEAL CANDIDATE

The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same.

The ideal candidate will bring strong financial acumen to this role and the ability to hold themselves and others accountable for their work product. Ultimately, the ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values to drive both clinical and financial results.

POSITION SUMMARY

The Administrator is a key position in driving the organization's success. They are responsible for both clinical and financial success of their Program which contributes the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance : Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. Additionally, the Administrator collaborates with all corporate functions and outside consultants and representatives of the program to State / County agencies, community partners, and consumer groups. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

QUALIFICATIONS

Required :

o Masters in Social Services with a state license

o Four (4) years of experience in an administrative management position in a health care setting

o Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing

Preferred :

ESSENTIAL FUNCTIONS

If employed at a 24 / 7 program, employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

Clinical Quality Excellence

Employee Engagement

o Muriel Wright CRT Administrator will have oversight to the Muriel Wright Campus and will supervise the Program Director of the SUDS program

Customer Satisfaction

o Including law enforcement and Access Crises Line for San Diego Mobile Crisis Response Team (MCRT)

Financial Security

Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

Duties and responsibilities may be added, deleted, and / or changed at the discretion of management.

SKILLS

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and firm grasping occasionally. The position requires manual deviation, repetition, and dexterity and to occasionally drive.

EOE AA M / F / V / Disability

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.