Public policy Jobs in Davie, FL

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Job summary: Under the general supervision of the public utilities customer service manager or designee, performs a variety of analytical and auditing activities. The incumbent in this position assists in the areas of financial analysis and auditing, and customer billing issues. Performs detailed analysis of utility billing and accounts receivable to ensure accurate and timely billing of customers and the collection of revenues.

Essential job functions and responsibilities:

• Reviews various billing and customer service reports including the billing charge proof report, meter reading report, deposit refund report (A/P file), and others.
• Evaluates and prepares billing adjustments as needed.
• Monitors revenue-producing contracts and agreements (e.g., payment plans, assessment agreements) to ensure accurate billing and collection of revenues.
• Projects revenue amounts for budgetary purposes as needed.
• Assists with the preparation of the monthly customer service PowerPoint presentations or other presentations.
• Interacts with customers to address billing or other customer service issues when needed.
• Develops, conducts, and reports on survey information of other municipalities and counties.
• Prepares finance and utility reports as requested and required.
• Assists finance staff in balancing, explaining, and reporting utility billing and AMI work product and information; assists in researching and resolving complex and unusual situations related to utility services provided to customers.
• Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Must establish and maintain effective and professional relationships with work colleagues, supervisors, and managers.
• Performs other job duties as assigned.

The requirements:

• Bachelor's degree in accounting, business administration, or related degree from an accredited college or university.
• Two (2) years of experience in government finance and accounting, and/or utility billing.

Preferred:

• Master's degree in accounting from an accredited college or university.
• Two (2) years of experience in the use of utility billing system, preferably Tyler Munis.
• Five (5) years of experience in government finance, accounting, and/or utility billing.

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

Certificates, licenses, registrations:

• Valid driver's license: with proof of automobile insurance.
• Background check: must have an acceptable background record.
• Driving abstract: must have an acceptable driving record.

Knowledge, skills, and abilities:

• Reviews various billing and customer service reports including the billing charge proof report, meter reading report, deposit refund report (A/P file), and others.
• Evaluate and prepare billing adjustments as needed.
• Monitors revenue-producing contracts and agreements (e.g., payment plans, assessment agreements) to ensure accurate billing and collection of revenues.
• Projects revenue amounts for budgetary purposes as needed.
• Assists with the preparation of the monthly customer service PowerPoint presentations or other presentations.
• Interacts with customers to address billing or other customer service issues when needed.
• Develops, conducts, and reports on survey information of other municipalities and counties.
• Prepares finance and utility reports as requested and required.
• Assists finance staff in balancing, explaining, and reporting utility billing and AMI work product and information; assists in researching and resolving complex and unusual situations related to utility services provided to customers.
• Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Must establish and maintain effective and professional relationships with work colleagues, supervisors, and managers.
• Performs other job duties as assigned.