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Public relations specialist Jobs in Tuscaloosa, AL

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Public relations specialist • tuscaloosa al

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Patient & Family Relations Specialist

Patient & Family Relations Specialist

DCH Health SystemTuscaloosa, AL, US
Full-time
The Patient & Family Relations Specialist (PFRS) is the liaison between patients and families.This position will lead the effort in responding to the needs of the patients / families / visitors and pro...Show moreLast updated: 30+ days ago
  • Promoted
Instructor, Renewable Contract-Advertising & Public Relations - 527841

Instructor, Renewable Contract-Advertising & Public Relations - 527841

InsideHigherEdTuscaloosa, Alabama, United States
Full-time
On-Campus Undergraduate / Graduate.Non-Tenure-Track / Clinical Faculty.Advertising and Public Relations.The Department of Advertising and Public Relations in the College of Communication & Information ...Show moreLast updated: 14 days ago
Director of Carrier Relations - Alabama Region

Director of Carrier Relations - Alabama Region

HigginbothamTuscaloosa, AL , US
Full-time
The Director of Carrier Relations will be responsible for assisting in the managing of carrier and broker relationships.Responsible for review of agency performance with all carriers / brokers includ...Show moreLast updated: 30+ days ago
Front Office Specialist

Front Office Specialist

Eye Care Partners CareerTuscaloosa, Alabama, USA
Full-time
EyeCare Partners is the nations leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients...Show moreLast updated: 30+ days ago
Front Office Specialist

Front Office Specialist

Eye Care PartnersTuscaloosa, AL, United States
Full-time
SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary adminis...Show moreLast updated: 30+ days ago
Public Accounting Tax Senior

Public Accounting Tax Senior

GpacNorthport, Alabama, United States
Full-time
Join a team that promotes a work-life balance and values their employees with recognition and team functions!.Prepare federal, state, and local tax returns for corporations, partnerships and high-n...Show moreLast updated: 30+ days ago
  • New!
Nashville Public Radio is hiring : Marketing Manager in Tuscaloosa

Nashville Public Radio is hiring : Marketing Manager in Tuscaloosa

Nashville Public RadioTuscaloosa, AL, United States
Full-time
NorthRiver Yacht Club, a Troon Privé facility, is excited to announce the exceptional career opportunity of Marketing Manager. This beautiful private club is looking for a dynamic person who can be ...Show moreLast updated: 1 hour ago
  • Promoted
Immunology Sales Specialist

Immunology Sales Specialist

Syneos Health / inVentiv Health Commercial LLCTuscaloosa, AL, United States
Full-time
You have what it takes : a competitive drive coupled with exceptional sales ability.In this role, you will be responsible for implementing the sales plan by delivering proficient sales presentations...Show moreLast updated: 1 day ago
Marketing Specialist

Marketing Specialist

Coca ColaTuscaloosa, AL, USA
Full-time
Join the Coca Cola team and be part of a world-renowned company committed to sustainability, diversity, and innovation.As a Marketing Specialist, you will work with a team to develop and execute ma...Show moreLast updated: 2 days ago
  • Promoted
Merchandiser Specialist

Merchandiser Specialist

AcostaTuscaloosa, AL, US
Full-time
Bring Brands to Life and Build Your Career.Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.You'll represent hundred...Show moreLast updated: 7 days ago
  • Promoted
Asset Protection Specialist

Asset Protection Specialist

Alabama StaffingTuscaloosa, AL, US
Full-time
Position Purpose : The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in thei...Show moreLast updated: 10 days ago
  • Promoted
Asset Protection Specialist

Asset Protection Specialist

Home Depot (Retail)Tuscaloosa, AL, US
Full-time
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show moreLast updated: 30+ days ago
Instructor, Renewable Contract-Advertising & Public Relations

Instructor, Renewable Contract-Advertising & Public Relations

University of AlabamaTuscaloosa
Full-time
Advertising and Public Relations.The Department of Advertising and Public Relations in the College of Communication & Information Sciences at the University of Alabama invites applications for a ni...Show moreLast updated: 16 days ago
  • Promoted
Merchandising Specialist

Merchandising Specialist

Premium Retail ServicesTuscaloosa, AL, US
Full-time
Bring Brands to Life and Build Your Career.Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.You'll represent hundred...Show moreLast updated: 7 days ago
  • Promoted
Instructor, Renewable Contract-Advertising & Public Relations

Instructor, Renewable Contract-Advertising & Public Relations

The University of AlabamaTuscaloosa, AL, United States
Full-time
Advertising and Public Relations.The Department of Advertising and Public Relations in the College of Communication & Information Sciences at the University of Alabama invites applications for a ni...Show moreLast updated: 12 days ago
  • Promoted
Parts Specialist

Parts Specialist

O'Reilly AutomotiveNorthport, AL, US
Full-time
The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...Show moreLast updated: 30+ days ago
DIETITIAN, SPECIALIST

DIETITIAN, SPECIALIST

Compass Group, North AmericaTuscaloosa, AL, United States
Full-time
TouchPoint • •Take the next step in your career with TouchPoint as a [[extTitle]] in • • • •Baltimore, MD • • • •! • • • •Location • • : TouchPoint at St Agnes Baltimore • •Setting • • : Acute Care • •Sched...Show moreLast updated: 20 days ago
  • Promoted
FEMA - Engineering Specialist

FEMA - Engineering Specialist

CDM SmithTuscaloosa, AL, United States
Full-time +1
The Disaster Engineering Specialist : .Conducts site inspections to validate and record infrastructure damage to include : taking photographs, making site sketches, and writing detailed damage descrip...Show moreLast updated: 5 days ago
Parts Specialist

Parts Specialist

O'Reilly Auto PartsStore 01063 Northport AL
Full-time
The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...Show moreLast updated: 30+ days ago
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Patient & Family Relations Specialist

Patient & Family Relations Specialist

DCH Health SystemTuscaloosa, AL, US
30+ days ago
Job type
  • Full-time
Job description

Overview

The Patient & Family Relations Specialist (PFRS) is the liaison between patients and families. This position will lead the effort in responding to the needs of the patients / families / visitors and provide support to staff. The PFRS will develop and distribute reports based on findings of their investigations and ensure that all feedback is logged appropriately into (MIDAS), complaint database.

This role will enhance the timeliness of responding to complaints and quality of care issues. Additionally, the PFRS will help in improving communication and addressing or referring care concerns to the appropriate leaders, procedures and results, moreover, assist with elopements, allegations of abuse by a staff member and rudeness of staff.

Responsibilities

  • Serves as a liaison between patients and the institution as a whole and between the institution and the community it serves. Serves as neutral facilitator in gathering the patient’s perspective along with the health care provider and / or employee perspective and coordinate a resolution.
  • Assists in the development of customer service culture through continuous activities, recognition, behavioral focus, and education.
  • Per Manager request, as appropriate, assists with any language services questions or needs
  • Upon manager request, serves as a member of the Grievance Review Committee
  • Enters complaints and grievances into computer tracking system and handles each in the timeframe of the protocol as indicated.
  • Daily serves as designated liaison between patients and the hospital, through which patients may voice their concerns in person or on the phone.
  • On a daily basis identify and assess problems that may arise; investigates and directs inquiries and complaints to appropriate hospital staff members.
  • Daily enters concerns of patients into the Midas electronic program.

DCH Standards :

  • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
  • Performs compliance requirements as outlined in the Employee Handbook
  • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients / families, coworkers, colleagues and with self.
  • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
  • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
  • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
  • Requires use of electronic mail, time and attendance software, learning management software and intranet.
  • Must adhere to all DCH Health System policies and procedures.
  • All other duties as assigned.
  • Qualifications

  • High School diploma or GED required. BS degree preferred.
  • Two to five years’ experience in health-related professions, business, public relations or communication fields required.
  • MIDAS proficiency required.
  • Strong interpersonal and high level of effective communication, verbal, written and phone skills required.
  • Must have the ability to make quality, independent decisions and demonstrate a high degree of critical. thinking ability
  • Strong problem-solving, counseling, complaint management mediation, conflict negotiation, and crisis intervention and other conflict resolution skills a must.
  • Must be able to keep information confidential.
  • Must be able to read, write legibly, speak, and comprehend English.
  • WORKING CONDITIONS

    WORK CONTEXT

  • Must be able to listen objectively and record information while listening and focusing to patients concern(s).
  • Required ability to communicate orally.
  • Must be able to walk and stand for extended periods of time.
  • Must be able to enter documentation electronically into the event reporting system.
  • Must have normal or corrected vision to read patient information on chart and billing accounts.
  • Color vision is desired but not required.
  • Physical presence onsite is essential.
  • Hearing and vision must be normal or corrected to within normal range.
  • Able to perform the duties with or without reasonable accommodation.
  • PHYSICAL FACTORS

    Ability :

  • Must be able to greet persons and determine nature and purpose of visit.
  • Must be able to hear and resolve complaints and grievances from customers or the public.
  • Requirements :

  • Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • Must be able to perform the duties with or without reasonable accommodation.
  • Hearing and vision must be normal or corrected to within normal range.
  • Physical presence onsite is essential.
  • OTHER JOB FACTORS

    Frequent contact with others that deal with internal and external customers, face to face discussions, telephone and written communications. Possible dealings with angry unpleasant people and conflict situations / resolutions.