Quality assurance analyst Jobs in Billings, MT

Pharmacy Quality And Compliance Specialist

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

The Pharmacy Quality and Compliance Specialist collaboratively develops, implements, and monitors quality and process improvement initiatives to ensure compliance, quality, and safety in pharmacy and medication-use areas with oversight by pharmacy. Additionally, they are responsible for continuous regulatory or accreditation readiness by ensuring pharmacy processes and staff are in compliance with all necessary standards.

In collaboration with leadership, manage multiple end-to-end projects through the entire life cycle and provide regular updates to key stakeholders. Establish timeframes for meeting goals and conduct analysis if goals are not within designated timeframe.

Manages/assists with any compliance database system, including training, updates, security management, report generation, etc. Provide guidance to staff and leadership on quality and process improvement initiatives and assist with setting priorities and timelines for the projects.

Performs as a team facilitator and driver of change for projects as assigned. Develops, implements and maintains tracer program to ensure medication process expectations are being met throughout organization (ie. Med storage audit) Perform regular and one-time audits and communicate findings and areas of non-compliance to leadership. Coordinates efforts for self and on-site inspections.

Collaborates with pharmacy leadership to help organize and project manage goals related to strategic plan of department. Oversee the revision, development, and retirement of organizational and departmental pharmacy policies, protocols and standing orders. Maintain document control for department in accordance with ISO9001 standards including organizing all regulatory documentation.

Identification, tracking, and trending of QI/PI measures and maintain in a control phase. Prepare reports, dashboards, or presentations for leadership and oversight bodies based on time-specific requirements. Ensure continual readiness and compliance with accreditation and regulatory standards related to pharmacy services and the medication-use process.

Provide standard interpretation and compliance monitoring for department for DNV/ISO 9001, CMS and other regulatory and accrediting bodies that the pharmacy department must comply with. Assists in DNV, CMS, BOP, and other survey preparation, identifying activities and personnel accountable for preparation activities.

Monitors updates to regulatory and accreditation standards and performs gap analysis to determine how to bring department into compliance. Serves as the accreditation and regulatory liaison and central point-of-contact. Manages required accreditation and regulatory activities (e.g., application(s), internal scoring of standards, reporting, gap analysis, scheduling inspections).

Reviews all publications from regulatory bodies and accrediting organizations and communicates changes required to maintain compliance. Work with content experts to document, and maintain the appropriate education and competency required for any quality/process improvement initiative(s) and any regulatory or accreditation standards.

Minimum 2 Year / Associate Degree in related field. Preferred 4 Year / Bachelors Degree Bachelor's degree. Three (3) years of experience preferably in a hospital, pharmacy, quality, regulatory, accreditation, or patient safety setting. Demonstrated experience coordinating projects, process improvement initiatives, or regulatory readiness activities. Experience with auditing, compliance monitoring, data collection, documentation management, and corrective action follow-up. Strong organizational skills with the ability to manage multiple priorities and deadlines. Current valid Driver License At hire. Ability to be insured to operate organization vehicles.

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability.