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Quality assurance analyst Jobs in Fort Worth, TX

Last updated: 2 days ago
  • Promoted
Call Center Quality Assurance Analyst

Call Center Quality Assurance Analyst

CornerStone StaffingFort Worth, TX, US
Permanent
Are you a proactive problem solver with a passion for excellence and customer satisfaction? .CornerStone Professional Placement. ERC Call Center Quality Assurance Analyst.Insurance and Financia...Show moreLast updated: 9 days ago
  • Promoted
Quality Assurance Engineer

Quality Assurance Engineer

Apex SystemsAustin, Texas Metropolitan Area, United States
Full-time
Must Haves (SDET) : Test case design and documentation Java Selenium SOATest OR Rest Assured API testing CI / CD (Github / Gitflow) Cucumber (Gherkin) Jira test management (Zephyr) Nice to Have : PL / SQL ...Show moreLast updated: 4 days ago
  • Promoted
Quality Assurance Auditor

Quality Assurance Auditor

Gridiron AirFort Worth, TX, United States
Full-time
A FAR Part 121 Supplemental Air Carrier, Gridiron Air is a leading charter airline specializing in customized flight solutions using its fleet of Boeing 777-200ER aircraft.We are committed to deliv...Show moreLast updated: 17 days ago
  • Promoted
Quality Assurance Technician, Lead - Micro

Quality Assurance Technician, Lead - Micro

Coca-Cola Southwest BeveragesFort Worth, TX, United States
$27.75–$34.75 hourly
Full-time
Job Location : 4800 Fort Worth, TX (FC).Work days / Shift Hours - if applicable : Monday - Friday, 9 : 00 AM - 5 : 30 PM. Compensation : Starting pay ranges from $27.Additional earning opportunities may incl...Show moreLast updated: 9 days ago
Employee Response Center - Call Center Quality Assurance Analyst

Employee Response Center - Call Center Quality Assurance Analyst

HigginbothamFort Worth, TX , US
Full-time
Employee Response Center - Call Center Quality Assurance Analyst.Responsibilities of the ERC Call Center Quality Assurance Analyst are : . Focus on creating a positive and productive working environme...Show moreLast updated: 30+ days ago
(Remote) Quality Assurance Analyst

(Remote) Quality Assurance Analyst

N. Harris Computer Corporation - CADTexas, United States
Remote
Full-time
NorthStar Utilities Solutions is a leading provider of innovative technology solutions that help utility companies thrive in the digital era. We are currently seeking an experienced and passionate Q...Show moreLast updated: 30+ days ago
Quality Assurance Engineer

Quality Assurance Engineer

MobileumTX, United States
Mobileum is at the forefront of telecom analytics solutions, providing an Active Intelligence platform that empowers CSPs worldwide. Our innovative solutions enhance revenue, customer experience, an...Show moreLast updated: 30+ days ago
Manager, IT Quality Assurance

Manager, IT Quality Assurance

Taylor CorporationFort Worth, TX
Full-time
Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career.We power our employees’ potential and strive to create opportunity and security for every member...Show moreLast updated: 30+ days ago
  • Promoted
SPECIALIST PLANT QUALITY ASSURANCE

SPECIALIST PLANT QUALITY ASSURANCE

Ball CorporationFort Worth, TX, United States
Full-time
Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging.Achieve extraordinary things when you join our team, and make a difference in your professional developme...Show moreLast updated: 2 days ago
  • Promoted
Quality Assurance Analyst

Quality Assurance Analyst

VirtualVocationsFort Worth, Texas, United States
Full-time
A company is looking for a Quality Assurance Analyst Intermediate / Senior.Key ResponsibilitiesTest functionality, accessibility, and capabilities of customer-facing applicationsAct as an Agile Analy...Show moreLast updated: 25 days ago
  • Promoted
Quality Assurance Automation Engineer

Quality Assurance Automation Engineer

PTR GlobalFort Worth, TX, United States
$62.00–$68.00 hourly
Full-time
Note : The final round of interview is onsite.Please don't apply if you are not in Dallas / Irving TX area.Work closely with Developers and QA resources and develop automation scripts and frameworks f...Show moreLast updated: 18 days ago
Quality Inspector Service Quality Assurance

Quality Inspector Service Quality Assurance

PowellTX, United States
Full-time
Monitor in shop electrical operation and conduct visual inspections.Inspect, test all equipment manufactured at Powell facilities according to Powell Standards. Perform Skid Inspection for any Struc...Show moreLast updated: 30+ days ago
Director of Quality Assurance

Director of Quality Assurance

OneMain FinancialFort Worth, Texas
$150,000.00–$190,000.00 yearly
Full-time
The Director of Quality Assurance (QA) will focus on the implementation, delivery, and adoption of various testing tools and frameworks across the OMF Technology organization.This role in...Show moreLast updated: 30+ days ago
Quality Assurance Analyst II

Quality Assurance Analyst II

RandstadFort Worth, Texas
$45.00–$48.57 hourly
Full-time
As the largest staffing and recruitment agency in the world, we can commit to finding you the perfect role that gives you the opportunity to learn and grow in the life sciences arena.Utilizing a re...Show moreLast updated: 30+ days ago
Quality Assurance Engineer

Quality Assurance Engineer

Smartcop, Inc.Texas, United States
Remote
Full-time
We are seeking a Quality Assurance Analyst to join our team.As a QA Engineer at SmartCOP, you will be placed into a small development team for our Records Management System software used by law enf...Show moreLast updated: 30+ days ago
Quality Assurance Auditor- Days

Quality Assurance Auditor- Days

JPS Health NetworkFort Worth, TX, US
Full-time
JPS Health Network is a $950 million, tax-supported healthcare system in North Texas.Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospi...Show moreLast updated: 30+ days ago
Quality Assurance Technician I

Quality Assurance Technician I

Ventura FoodsSaginaw, TX, US
Full-time
Under direct supervision, perform a variety of routine laboratory tests or other laboratory work to help provide top quality and safe products that meet customer requirements and specifications.Ass...Show moreLast updated: 3 days ago
  • Promoted
INSPECTOR, QUALITY ASSURANCE

INSPECTOR, QUALITY ASSURANCE

Vytalogy Wellness, LLCFort Worth, TX, United States
$18.00–$21.00 hourly
Full-time
Job Title : Inspector, Quality Assurance.Vytalogy is a modern wellness company, - we bring a vibrant energy to life.Headquartered in Sherman Oaks, CA, Vytalogy markets products across multiple chann...Show moreLast updated: 4 days ago
Call Center Quality Assurance Analyst

Call Center Quality Assurance Analyst

CornerStone StaffingFort Worth, TX, US
9 days ago
Job type
  • Permanent
Job description

Job Description

Job Description

Are you a proactive problem solver with a passion for excellence and customer satisfaction?  CornerStone Professional Placement  is seeking a dynamic  ERC Call Center Quality Assurance Analyst  to be part of our partnered Insurance and Financial Servicing company.

What We Offer :

  • Location :  Fort Worth, TX
  • Type :  Direct Hire / Full-time
  • Payrate :  $50K - $60K
  • Benefits :   Medical Insurance, Health Insurance, 401K, Vision and Dental

Primary Responsibilities :

  • Collaborate with the ERC Manager to implement Call Center Quality Programs.
  • Enhance customer satisfaction and compliance through process and technology evaluation.
  • Assist in onboarding new accounts, ensuring accuracy and compliance.
  • Formulate recommendations to improve call quality and customer service scores.
  • Provide oversight to exceed industry quality standards.
  • Support the ERC Team Leadership and complete daily and monthly tasks.
  • Manage ad-hoc projects as assigned.
  • Performance Management & Training :

  • Provide ongoing performance feedback, coaching, and counseling.
  • Focus on the performance development of individuals.
  • Administer additional training for employees and oversee project plans.
  • Ensure regulatory compliance and promote staff training.
  • Reporting Analytics :

  • Perform trend analysis to close performance gaps.
  • Create / update QA Analyst scorecards.
  • Analyze trends for improved performance and efficiency.
  • Experience and Education :

  • Bachelor's Degree or equivalent experience.
  • At least 2 years of professional experience in call center QA.
  • One or more years of employee benefits, insurance, and customer service experience.
  • Willingness to obtain the General Lines Health & Life Insurance License.
  • Company Description

    CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

    CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

    Company Description

    CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!