Quality assurance technician Jobs in Lubbock, TX

At SitePro, we’re revolutionizing digital automation for critical industries like water management and energy. With our cutting-edge technology and industry expertise, we deliver impactful solutions for our clients, reducing costs and increasing efficiency. Headquarters in Lubbock, Texas, our global team collaborates across time zones, leveraging diverse expertise to create innovative solutions.

We are expanding our Quality Assurance team to support the development of new products, including SiteControl (our onsite automation software), a next-generation mobile app targeting iOS and Android, the overhaul of our legacy systems with modern APIs, and ongoing support for our day-to-day operations. This role will also include managing reported issues, interacting with stakeholders, and ensuring product quality through meticulous testing and planning.

Role Overview :

We are looking for a Quality Assurance Analyst to develop and execute exploratory and automated tests, ensuring that our software meets the highest quality standards. You will report to our Test Engineering Lead and work closely with developers, product managers, and other stakeholders to identify and resolve system malfunctions, monitor the debugging process, and deliver seamless product launches.

Responsibilities :

v Test Planning & Execution

o   Review system requirements, specifications, and technical design documents.

o   Develop detailed, comprehensive, and well-structured test plans and test cases.

o   Perform functional, regression, and exploratory testing.

v Automation & Debugging

o   Utilize and manage test suites to design, develop, and execute automated tests.

o   Investigate, document, and track bugs, ensuring thorough regression testing when issues are resolved.

v Collaboration & Quality Strategy

o   Collaborate with product managers, developers, and design teams to identify system requirements and improve workflows.

o   Develop and apply testing processes for new and existing products to meet client needs.

o   Identify and address bottlenecks in the QA process and suggest improvements.

v Reporting & Metrics

o   Monitor quality assurance metrics such as defect densities and open defect counts.

o   Prepare and present quality assurance reports and findings to team.

v Documentation & Process Improvement

o   Document and maintain QA processes, ensuring clear workflows and consistent execution.

Assist in creating knowledge base articles to streamline onboarding and QA handoffs.

Minimum Qualifications :

v 2+ years of experience in a Quality Assurance role.

v Strong knowledge of software QA methodologies, tools, and processes.

v Hands-on experience with both white box and black box testing.

v Experience with SQL and scripting for testing data integrity.

v Proven ability to create clear and comprehensive test plans and cases.

Preferred Qualifications :

v Experience working in Agile / Scrum development teams.

v Familiarity with tools like JIRA and Confluence for task management and collaboration.

v Hands-on experience managing and utilizing test suites for automation and regression testing.

v Experience tracking and reporting QA metrics, such as defect densities and open defect counts.

v BS / MS degree in Computer Science, Engineering, or related field, or equivalent experience.

Why Join Us?

v Work with a talented and supportive global team on impactful projects like SiteControl and our flagship mobile app.

v Opportunities for growth and skill development, including exposure to cutting-edge technologies.

v Full-time position with competitive benefits, including comprehensive insurance, generous PTO, and a 401k plan.

If you are passionate about delivering high-quality software and enjoy solving complex problems, we’d love to meet you. Join us and play a key role in building solutions that drive innovation and create real business value.