Quality control assistant Jobs in St Petersburg, FL

Job Description

Job Summary

Under minimum supervision, this position will be responsible for testing and maintaining voluntary business activity quality control programs. Reviews and analyzes marketing materials to ensure consistent compliance with insurance related policy / practices as they specifically relate to financial and regulatory risks. Uses independent judgement to provide solutions to complex problems. Extensive contact with internal customers is required to identify, research, and resolve problems.

Essential Duties and Responsibilities

• Proactively researches and investigates exceptions, red-flags and concerns by gathering, analyzing and interpreting pertinent information and documentation.
• Ensures potential risks are mitigated and all guidelines, requirements, and standards are appropriately met.
• Identifies and communicates exceptions and concerns to appropriate levels of management.
• Maintains a high level of attention to detail and accuracy when reviewing high volumes of materials or transactions.
• Tracks all outstanding exceptions to ensure resolution and performs validation prior to closing out exceptions.
• Assists in handling escalated issues in an urgent matter to mitigate potential risk of financial loss to the client and / or firm.
• Gathers information on error activity and reviews results with supervisor to determine root cause; implements action items based on management recommendations for avoiding future errors.
• Assists with the monitoring of various audit controls and functions to ensure appropriate procedures are being followed.
• Works with supervisor to develop reporting methods that identify progress against identified errors.
• Assists senior analyst and supervisor with identifying training needs that will remediate inefficiencies.
• Provides input and influences the overall objectives and long range goals of the quality control function.
• Conducts necessary group and individual training related to improving operational compliance.
• Works on special projects focused on increasing the effectiveness of audit functionality to ensure compliance with appropriate regulations.
• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of

Skill in

Ability to

Educational / Previous Experience Requirements

Licenses / Certifications

Education

Bachelor's, Bachelor's : Business Administration

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to :

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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