Quality control Jobs in Billings, MT

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https : / / www.billingsclinic.com / about-us / ) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours / week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https : / / www.billingsclinic.com / careers / employee-benefits / ) for more information ordownload the Employee Benefits Guide (https : / / ncstoragemlbillings.blob.core.windows.net / public / 2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) .

Magnet : Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https : / / www.billingsclinic.com / campaign-landing-pages / magnet / ) to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here (https : / / billingsclinic.csod.com / ats / careersite / search.aspx?site=15&c=billingsclinic) to learn more!

Workplace Violence Prevention (WPV) Specialist - Nursing Quality

NURSING QUALITY - 8781 (Billings Clinic Main Campus)

req10337

Shift : Day

Employment Status : Full-Time (.75 or greater)

Hours per Pay Period : 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE : $30.53 - 38.16

The Workplace Violence (WPV) Program Specialist is a de-escalation expert who works collaboratively with multidisciplinary teams across Billings Clinic, its affiliates, and extends to other organizations developing and implementing evidence-based practices that support teams and individuals in reducing / preventing workplace violence. The Workplace Violence Program Specialist oversees the Workplace Violence Prevention Team and all subcommittees work. This individual partners with the Magnet and Safety and Emergency Management Manager(s) / Director(s) to ensure proper reporting, continued accreditation, and alignment with Billings Clinic’s Nursing and organizational strategic plans.

Essential Job Functions

• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department / service.
• Champions and exemplifies behaviors that align with the mission, vision, and values of Billings Clinic and the department / service line.
• Serves as a clinical leader and role model, fostering a culture of safety, accountability, and excellence in patient care.
• Provides strategic oversight of WPV prevention initiatives, ensuring alignment with regulatory standards and evidence-based practices.
• Leads comprehensive reviews and documentation of WPV Safety Net events, ensuring timely follow-up, root cause analysis, and mitigation planning.
• Facilitates WPV Prevention Team meetings and actively participates in subgroup initiatives to support system-wide safety improvements.
• Behavioral Emergency Response Team (BERT) Program - Develops, implements, and evaluates the BERT or equivalent behavioral response program, ensuring clinical effectiveness, staff readiness, and patient-centered outcomes.
• Oversees team structure, training, deployment, and performance metrics; reports trends and outcomes to nursing and operational leadership.
• Conducts proactive rounding on high-risk patients / families, applying clinical judgment to anticipate and de-escalate behavioral health concerns.
• Maintains documentation and data to support Magnet designation and re-designation efforts.
• Engages frontline nursing staff in shared governance and continuous improvement processes.
• Designs and delivers education based on staff feedback, clinical trends, and Magnet standards.
• Performs in-depth clinical chart reviews of safety events to identify WPV-related behavioral patterns and care implications.
• Documents clinical rationale for WPV mitigation strategies and ensures compliance with internal and external reporting requirements.
• Collaborates with interdisciplinary teams to embed WPV prevention into the broader organizational safety framework.
• Partners with program directors to monitor expenditures, ensuring fiscal responsibility and alignment with budgetary goals.
• Identifies and pursues funding opportunities to support innovative clinical and safety initiatives.
• Manages scheduling logistics for WPV Prevention Team operations, ensuring adequate coverage and responsiveness.
• Coordinates special projects and strategic initiatives on behalf of nursing and program leadership.
• Leads the collection, analysis, and dissemination of data related to patient behavior, clinical assessments, and outcomes.
• Facilitates access to evidence-based practice (EBP) resources and supports staff in completing clinical assessments and violence risk tools.
• Ensures compliance with Magnet®, OSHA, CMS, and other regulatory and accreditation standards.
• Collaborates with care teams to develop and update individualized patient care plans.
• Designs and oversees onboarding processes for BERT and WPV team members, ensuring clinical competency and regulatory compliance.
• Partners with Human Resources to maintain credentialing standards and training requirements.
• Directs the organization’s crisis intervention program, including curriculum development, training, scheduling, and quality assurance.
• Serves as a Master Trainer, leading education and competency validation for staff across disciplines.
• Conducts comprehensive assessments of individuals exhibiting behavioral concerns, integrating clinical, psychological, and social determinants of health.
• Applies Maslow’s Hierarchy of Needs to guide clinical decision-making and intervention planning.
• Identifies personal and team development goals; ensures compliance with all continuing education and licensure requirements.
• Maintains current knowledge of best practices, emerging trends, and professional development resources in behavioral health and nursing leadership.

Minimum Qualifications

Education

Experience

Certifications and Licenses

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com / aboutus (https : / / www.billingsclinic.com / about-us / )

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and / or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.