Quality engineer Jobs in Fayetteville, NC

divh2Job Title / h2pAbacus Technology is seeking a Quality Assurance Manager to develop, implement, and maintain quality assurance (QA) standards and processes for IT and telecommunications operations at Fort Bragg. This is a full-time position. / ppResponsibilities / pulliDevelop and maintain quality assurance standards and processes for all IT and telecommunications deliverables. / liliPerform periodic inspections and assessments of contractor and government compliance with IT policies and procedures. / liliProvide independent quality assessments of IT projects and recommend improvements for organizational processes. / liliEnsure all work performed aligns with contract requirements, Army IT policies, and industry best practices. / liliConduct formal and informal reviews at pre-determined project milestones. / liliPerform root cause analysis (RCA) to identify issues, track trends, and implement corrective actions. / liliDevelop and track business-specific quality metrics to measure IT and telecommunications service performance. / liliAnalyze and document nonconformances, system deviations, and process inefficiencies. / liliManage quality improvement activities, including problem management, risk mitigation, and continuous process optimization. / liliRecommend best practices for IT service management, network administration, and telecommunications operations. / liliWork closely with government stakeholders, technical teams, and project managers to enforce QA policies. / liliPrepare quality assurance reports, compliance documentation, and performance evaluations for leadership review. / liliMaintain detailed records of audit findings, inspections, and corrective action plans. / liliEnsure IT and telecommunications operations comply with Army RMF, DISA STIGs, ISO 9001, and industry quality frameworks. / li / ulpQualifications / pulli3+ years experience in quality assurance for IT and telecommunications programs. / liliBachelors degree in a related field desired. / liliMust be Security+ certified (or hold an equivalent certification in compliance with IAT Level II). / liliISO 9001 Lead Auditor certification and ITIL Foundations certifications desired. / liliExperience conducting audits, root cause analysis, and corrective action planning. / liliProficient in developing QA metrics, tracking performance, and implementing process improvements. / liliStrong knowledge of ITSM, compliance frameworks, and regulatory requirements. / liliAble to conduct formal and informal reviews of project deliverables to ensure quality compliance. / liliExperience with ITIL-based service management, ITSM frameworks, and Army compliance requirements desired. / liliProficient with quality management systems (QMS), risk assessments, and process auditing methodologies. / liliAble to interact professionally with all levels of an organization. / liliMust be a US citizen and hold a current Secret clearance. / liliApplicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information. / liliEOE / M / F / Vet / Disabled / li / ul / div