Quality improvement specialist Jobs in San Francisco, CA

Overview

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering . is looking for a  Continuous Improvement (CI) Specialist  to join our Brisbane, CA team.

Key Responsibilities

As a Continuous Improvement Specialist at dnata Catering, you will drive operational excellence and enhance efficiencies within our aviation catering operations. With a keen eye for process improvement and a passion for driving positive change, you will play a pivotal role in identifying areas of improvement and implementing strategies to optimize productivity, reduce costs, and enhance customer satisfaction. Collaborating closely with cross-functional teams, you will lead and facilitate continuous improvement initiatives, utilizing lean methodologies, data analysis, and best practices. Your expertise in process mapping, root cause analysis, and performance metrics will be critical in identifying bottlenecks and implementing innovative solutions. Additionally, you will be responsible for developing and implementing training programs to enhance employee skills and knowledge, fostering a culture of continuous improvement throughout the organization. By monitoring performance metrics, analyzing data, and providing actionable insights, you will enable dnata Catering to make informed decisions and drive sustainable improvements. Your ability to work collaboratively with stakeholders at all levels, including front-line employees and senior management, will be vital in building strong relationships and driving a culture of continuous improvement. As a Continuous Improvement Specialist , you will contribute to the success of dnata Catering by implementing strategies that streamline operations, enhance customer satisfaction, and position the company as a leader in the aviation catering industry.

• Salary Range :   $69,000-$105,000  annually
• Comprehensive Benefits Package :  Full-time employees are eligible for 401(k) and healthcare benefits including  Free Medical , Dental & Vision
• Complimentary Daily Meals :  Enjoy breakfast, lunch, and dinner during your shift

Responsibilities

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

Propose and keeps up with company Best Practices and benchmark initiatives.

NONESSENTIAL FUNCTIONS :

Qualifications

QUALIFICATIONS :

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others

Team Leadership and Developing People Inspiring – Influencing and building relationships, Motivating, and Inspiring,

Achieving – Delivering business results under pressure

Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position

Intellectual / Social demands :

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Physical demands :

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and / or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment :

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.

dnata’s Competencies Required to be Successful in the Job :

There are two aspects to working as effectively as we can : our people and our results. Our eight competencies are designed to help you focus on these aspects :

Delivering :

Does what they say they will. And they balance the needs of our customers' needs with our business's needs.

Drive

Always gets the job done. And still put the needs of our business first.

Open to opportunity :

Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture.

Business thinking :

Understand our business. Uses this understanding in their day-to-day work and plans for the future.

Collaborate :

Look for solutions that work for themselves, their team, and the whole organization.

Engaging others :

Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way.

Provide direction :

Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project.

Developing talent :

Self-aware. Always learning. Always developing. And always helping others to develop, too.

dnata Catering’s Core Values

At dnata Catering, our people and operations are guided by six global values that shape how we work every day :

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