Quality specialist Jobs in Carrollton, TX

Position Summary : The Quality Technical Services Specialist or Sr. Quality Technical Services Specialist plans and coordinates activities to ensure the technical know-how of products is consistent with established standards. This position also plans and coordinates activities concerned with development, application, and maintenance of technical standards for industrial processes, materials, and products. Additionally, this position performs a wide variety of technical support field functions to provide information, training, and assistance to dealers and distributors.

• Description of Essential Job Functions :
• Technical Services
• Perform engineering reviews of design documentation for compliance with stated requirements, including vendor manuals and company records.
• Document data obtained during all technical service activities, consistent with company policies and procedures.
• Communicate significant issues or developments identified during technical service activities and provide recommended process improvements to management.
• Make recommendations for product alternations to reduce warranty costs.
• Travel for field service trips to repair equipment.
• Prepare and present technical and program information to employees and management.
• Evaluate department training and needs and confer with top management personnel to formulate fiscal budget for technical service department.
• Assist in planning, organizing, and coordinating training programs for Distributors and dealer services personnel. Participate in conducting internal and external technical training sessions.
• Contribute to compiling and writing training material and conduct training sessions on technical activities.
• Travel for technical training for customers, distributors, and / or training on equipment.
• Direct technical and administrative workers engaged in technical activities.
• Prepare reports to communicate involvement and results of technical service activities.
• Review technical publications, articles, and abstracts to stay abreast of technical developments in industry.
• Quality Assurance / Control
• Confer with engineers about quality assurance of existing and new products designed and manufactured products on market to rectify problems.
• Apply statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Maintain a working knowledge of government and industry quality assurance codes and standards.
• Problem Solving
• Suggest and evaluate alternative methods and procedures in solving problems and meeting changing market opportunities.
• Develop new approaches to solve problems identified.
• Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures.
• Interface with procurement, engineering, manufacturing, customer, or vendors to coordinate and resolve technical or quality-related problems.
• Supervisory Responsibilities :
• This job has no supervisory responsibilities.
• Qualification Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience :

Computer Skills

Certificates, Certifications, Licenses, Registrations :

Other Skills, Abilities, or Competencies :

Other Qualifications, Experience, or Requirements :

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.