Quality systems manager Jobs in Worcester, MA

Manager Systems Operational Support

The Corruption and Crime Commission is seeking to an experience Manager of Systems in the Operational Support Directorate.

THE WORKING ENVIRONMENT

The  Corruption and Crime Commission (CCC)  is a leading anti-corruption agency whose primary purpose is to strengthen the integrity of the public sector, reduce corruption and disrupt criminal activity for the benefit of our community.

The Operational Support directorate is responsible for the delivery of high-quality capabilities to the Commission's serious misconduct and unexplained wealth investigations. This includes the effective delivery of covert surveillance and electronic collection activities.

THE OPPORTUNITY

The Manager Systems is responsible for ensuring the Commission’s electronic interception capabilities and operational network remain contemporary, secure, reliable and fit for purpose. This work involves management of all aspects of the Electronic Collection Unit's Information Technology (IT) infrastructure, networks & telecommunication systems, provision of technical documentation, information & policies and management of projects to develop new capabilities to support business requirements.

The Manager Systems role oversees the Commission’s operational network, telecommunications interception and surveillance device systems, ensuring optimal performance. This includes managing technical improvements, installing new systems & equipment, troubleshooting issues, and maintaining system documentation, policies & procedures.

The position is responsible for implementing & managing industry-standard configuration, change management and issue resolution systems. It involves maintaining network & system design documentation, monitoring performance against standards and delivering training to enhance technical skills within the unit. Staying current with emerging technologies, IT communication standards and legislation is essential.

Key duties include reviewing technical designs against industry standards, assessing improvement options and contributing to strategic planning & technology proposals. The role manages service contracts, oversees project lifecycles and coordinates the development of new capabilities. It also requires engagement with government agencies, law enforcement, intelligence counterparts and industry experts to implement innovative technology solutions.

Additional responsibilities include providing professional advice to senior leadership, supervising staff a& service providers, ensuring governance & security compliance and maintaining best practices in electronic collection. The Manager Systems also undertakes research, prepares tender specifications and performs other tasks to support the directorate’s objectives.

The Commission requires applicants to be Australian citizens or be immediately eligible for citizenship, and appointment is conditional on satisfactory completion of a rigorous security clearance process.

The Commission will assess all aspects of the during the selection process and is committed to the professional development of its team and facilitating a work-life balance for all employees.

Our vision for learning and development communicates our aspiration for the future state of learning and development at the Commission :

High-impact, strategic learning and development that encourages a collaborative and self-driven learning culture and equips employees with the skills to be successful now, in the future and beyond the Commission.

The Commission is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

To learn more about the Commission and what we have to offer, please visit our or you can follow us on .

DO YOU HAVE ANY QUESTIONS ABOUT THE POSITION?

HOW TO APPLY

Click on the “Apply for Job” button and attach the following :

• A current and comprehensive CV which includes the names and contact details (phone number and email address) of two recent, work related referees.
• A two page statement addressing the role specific capability requirements from the Job Description Form (JDF) as listed below :
• Contemporary experience in network design, installation and support of secure complex information technology systems in a law enforcement environment or similar.
• Relevant experience with installation of technical equipment in a data-center environment.
• Strong information and communications technology management knowledge and experience with service delivery, change management and service issue tracking.
• Relevant experience in the setup, testing, maintenance, operation and evaluation of IT systems including :
• local area, wide area and virtual private networks;
• firewalls, routers, switches, server operating systems, terminal server environments and network storage devices;
• virtualised infrastructure environments such as VMWare, Hyper-V or Citrix;
• voice, video and data communication lines and equipment; and
• compiling and maintaining System documentation.
• Relevant tertiary qualifications and / or industry certifications.

Applications must be submitted online – hard copy, late or proforma applications will not be accepted.

If you are having any problems with the system you may call Human Resources on 9215 4888.

Closing date : Monday 19 January 2026, 4pm AWST.

ATTACHMENTS : -

Position Title Manager Systems Agency Corruption and Crime Commission Salary Location Northbridge Unit / Division Operational Support Branch Northbridge Work Type Fixed Term - Full Time Position No. CCC0070 Closing Date Position Title Manager Systems Branch Northbridge Location Northbridge Work Type Fixed Term - Full Time Position No. CCC0070 Salary Closing Date Agency Corruption and Crime Commission Description

The Corruption and Crime Commission is seeking to an experience Manager of Systems in the Operational Support Directorate.

THE WORKING ENVIRONMENT

The  Corruption and Crime Commission (CCC)  is a leading anti-corruption agency whose primary purpose is to strengthen the integrity of the public sector, reduce corruption and disrupt criminal activity for the benefit of our community.

The Operational Support directorate is responsible for the delivery of high-quality capabilities to the Commission's serious misconduct and unexplained wealth investigations. This includes the effective delivery of covert surveillance and electronic collection activities.

THE OPPORTUNITY

The Manager Systems is responsible for ensuring the Commission’s electronic interception capabilities and operational network remain contemporary, secure, reliable and fit for purpose. This work involves management of all aspects of the Electronic Collection Unit's Information Technology (IT) infrastructure, networks & telecommunication systems, provision of technical documentation, information & policies and management of projects to develop new capabilities to support business requirements.

The Manager Systems role oversees the Commission’s operational network, telecommunications interception and surveillance device systems, ensuring optimal performance. This includes managing technical improvements, installing new systems & equipment, troubleshooting issues, and maintaining system documentation, policies & procedures.

The position is responsible for implementing & managing industry-standard configuration, change management and issue resolution systems. It involves maintaining network & system design documentation, monitoring performance against standards and delivering training to enhance technical skills within the unit. Staying current with emerging technologies, IT communication standards and legislation is essential.

Key duties include reviewing technical designs against industry standards, assessing improvement options and contributing to strategic planning & technology proposals. The role manages service contracts, oversees project lifecycles and coordinates the development of new capabilities. It also requires engagement with government agencies, law enforcement, intelligence counterparts and industry experts to implement innovative technology solutions.

Additional responsibilities include providing professional advice to senior leadership, supervising staff a& service providers, ensuring governance & security compliance and maintaining best practices in electronic collection. The Manager Systems also undertakes research, prepares tender specifications and performs other tasks to support the directorate’s objectives.

The Commission requires applicants to be Australian citizens or be immediately eligible for citizenship, and appointment is conditional on satisfactory completion of a rigorous security clearance process.

The Commission will assess all aspects of the during the selection process and is committed to the professional development of its team and facilitating a work-life balance for all employees.

Our vision for learning and development communicates our aspiration for the future state of learning and development at the Commission :

High-impact, strategic learning and development that encourages a collaborative and self-driven learning culture and equips employees with the skills to be successful now, in the future and beyond the Commission.

The Commission is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

To learn more about the Commission and what we have to offer, please visit our or you can follow us on .

DO YOU HAVE ANY QUESTIONS ABOUT THE POSITION?

HOW TO APPLY

Click on the “Apply for Job” button and attach the following :

Applications must be submitted online – hard copy, late or proforma applications will not be accepted.

If you are having any problems with the system you may call Human Resources on 9215 4888.

Closing date : Monday 19 January 2026, 4pm AWST.

Attachments -