Quality technician Jobs in Frisco, TX

Job Description :

Incumbent, under moderate supervision, is responsible for managing the quality / sustaining areas of products after commercial launch. Will interface with customers to manage all logging and tracking of issues including necessary software fixes, problems resulting from aftermarket accessories, design problems, etc. Will define and implement processes for resolving issues and will be responsible for driving necessary resources for successful completion of resolution.

Essential Duties and Responsibilities :

• Interacts with all levels within organization and within customer organizations to identify and track product issues.
• Responsible for sustaining quality of post launch products through driving resources toward effective resolution of product failures or issues.
• Tracks performance of products by utilizing project management tools, methods, and scheduling.
• Creates processes and procedures to ensure and expedite resolution of product issues.
• Manages processes established by driving resources to ensure that quality of products are sustained.

Experience and skills :

The hourly range for roles of this nature are $40.00 to $50.00 / hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.