Quantitative research analyst Jobs in Raleigh, NC

Posting Details

Posting Information Posting Number PG194595EP Internal Recruitment No Working Title IT Research Computing Analyst Anticipated Hiring Range Commensurate with experience ($65,000 - $70,000) Work Schedule Monday-Friday, 8AM-5PM Job Location Raleigh, NC Department CALS IT About the Department The IT Research Computing Support unit is under the NC State University–College of Agriculture and Life Sciences Information Technology support domain. The IT Research Computing Support unit is responsible for delivering turn-key IT solutions to the 18 agricultural Research Stations across the State of North Carolina in partnership with the North Carolina Department of Agriculture and Consumer Services Division (NCDA &CS). Together, NCDA &CS and NC State University provide services that promote and improve agriculture, agribusiness, and forests; protect consumers and businesses, and conserve farmland and natural resources for the prosperity of all North Carolinians. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review ourand learn more about what makes NC State the best place to learn and work for everyone.What we offer:

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Attain Work-life balance with our benefits, , and that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties The IT Research Computing Support unit is responsible for delivering turn-key IT solutions to the 18 Agricultural Research Stations across the State of North Carolina in partnership with the North Carolina Department of Agriculture and Consumer Services Division (NCDA&CS). This position will be responsible for IT service delivery in a predefined support region. The IT Research Computing Analyst installs, maintains, and repairs technology systems. The Analyst may have specific physical requirements, such as transporting, moving, and installing equipment, as well as adhering to specific safety rules, practices, and regulations. This role is located within the IT Research Computing Support unit under the NC State University – College of Agriculture and Life Sciences Information Technology support domain.

Solutions Development

• Responsible for defining requirements and the appropriate research related to identifying available technical solutions
• Develops supporting documentation (requirements, process maps, test plans, etc.), and leads communication with functional partners and business stakeholders
• Collaborates with network, storage, applications, telecommunications, and associated units to provide a stable, scalable, and fault-tolerant technology infrastructure
• Researches and develops specific recommendations leading to the procurement/acquisition of proven and emerging agricultural technology
• Leads interactions with internal and external teams to identify the appropriate technology required to meet business requirements
• Assists leadership with inside and outside plant cabling design

Project Management and Consultation

• Leads project planning and implementation activities of technical solutions, design, and integration
• Develops and delivers progress reports, proposals, requirements documentation, and presentations; determines the frequency and content of status reports from the project team, analyzes results, and troubleshoots problem areas
• Acts as a trusted advisor on strategies and approaches for the overall integration of technology platforms and systems
• Creates working relationships with internal and external stakeholders, customers, campus partners, and external vendors
• Tracks and reports progress against milestones, budgetary guidelines, or other performance indicators to analyze the strategic impact of project activities
• Conveys clear expectations of project goals
• Serves as a project resource to IT leadership or as a part of larger enterprise-wide initiatives

Technical Strategy

• Contributes to the continuous improvement of IT research support with proactive suggestions, documentation, knowledge sharing, and organizational feedback
• Provides input to current and proposed architecture, planning, and maintenance strategies
• Guides telecommunications design decisions (inside and outside plant wiring, low voltage power distribution, fiber optic cabling, and splicing)
• Recommends improvements to key infrastructure, processes, and strategy
• Supports the ongoing development and maintenance of the IT strategic plan
• Maintains current knowledge of rapidly changing technology and works with management to evolve current processes

Operational Support

• Encourages and implements ideas to improve customer service and operational performance
• Installs and maintains RF radio hardware
• Installs and maintains fiber optic cabling
• Performs basic to moderate construction design
• Supports and troubleshoots high complexity and/or business-impacting issues and assists other team members with lower complexity issues
• Approaches work creatively and continuously looks for new and flexible ways to solve problems
• Uses logical reasoning to address customer issues appropriately
• Troubleshoots deployment issues and performs remediation activities related to technical support
• Documents internal standard operating procedures for assisting with troubleshooting common incidents and requests
• Maintains technical inventory and equipment RMAs with vendors on defective equipment.
• Prepare materials for assigned tasks or projects independently, based on the scope of work
• Supports disaster recovery efforts related to life sciences instrumentation and associated computing hardware
• Review of research and file lab sites, perform technology assessment and testing.
• Recommend repair materials as needed.
• Product knowledge of technology devices, device operations, and use of products being evaluated and used.
• Works independently on mid-size projects and advanced service calls.
• Basic review of vendor/partner installations to ensure completion of the punch-list or incomplete items.

Other Responsibilities

• Other duties as assigned

Qualifications Minimum Education and Experience

• Master’s degree, or Bachelor’s degree with zero – two years of relevant experience, or an equivalent combination of education, training, and relevant experience.

For management-level roles, also include the above requirements, 1‐2 years of supervisory experience. Other Required Qualifications

• Intermediate knowledge of IP Networking, VPN, firewall, L2 switching, and L3 routing principles
• Microsoft Active Directory and SCCM support
• MDM management of Linux and OS X software platforms
• Basic understanding of software-defined networking concepts
• Familiarity with storage systems integration
• IoT and edge computing solutions
• SaaS solutions development
• IT Cybersecurity best practices: NIST Cybersecurity Framework, PCI, HIPAA, SOC2, etc
• Project management skills
• Technology procurement and sourcing
• Use of power tools and construction equipment
• Ability to install piping and conduit on mid-size projects.
• Ability to work productively with other members, proactively, and collaboratively
• Ability to install all types of structured cabling, including low voltage and data cabling, including appropriate labeling and documentation
• Ability to install network devices, including but not limited to, door access equipment, network switches, ACPs, IDSs, cameras, etc
• Ability to complete preventive maintenance on the network equipment mentioned previously
• Ability to perform service requests and repairs on network equipment mentioned previously; able to identify and resolve technical issues.

Preferred Qualifications

• Working knowledge of Google Applications
• ITSM Incident Management System (ServiceNow preferred
• Certifications: ITIL, A+, OSX Support Essentials, Linux, Dell, Microsoft Certified Professional, CCNA, or equivalent
• Basic knowledge of (BGP, OSPF Routing)
• Virtualization experience (VMware, Citrix, etc);
• Network storage systems support (SAN, NAS, Fibre Channel, NVMe, RoCE, iWarp, etc);
• Some knowledge of GIS Planning and Design
• Experience using OTDR, optical power meters, signal analyzers, etc
• Experience with waterfall and agile software development lifecycle methodologies

Required License(s) or Certification(s) N/A Valid NC Driver's License required No Commercial Driver's License required No Recruitment Dates and Special Instructions Job Open Date 04/13/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants Please attach a Cover Letter, resume/CV, and contact information for at least three (3) professional references.

Position Details Position Number 00111997 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 110103 - CALS IT EEO NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity.

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