Ramp agent Jobs in Montgomery al
- Promoted
Contact Center Agent
Sterling Search PartnersAL, United States
- Promoted
Right-of-Way Agent
CB&A Project Management Services, LLCAL, United States- Promoted
- New!
PHLEBOTOMIST FOR PRN BIOMETRIC HEALTH SCREENINGS
Ramp HealthAL, United States- Promoted
Remote Subrogation Agent
VirtualVocationsMontgomery, Alabama, United States
Insurance Agent
Millennium RecruitingMontgomery, AL, US
Corrections Investigative Agent
Alabama Department of CorrectionsMontgomery, AL, USA
Licensed Insurance Agent
The Prugar AgencyMontgomery, AL, US
Life Insurance Sales Agent
Jackson Insurance SolutionsMontgomery, AL, US- Promoted
CUSTOMER SERVICE AGENT
UPSPrattville, AL, United States
- Promoted
Remote Insurance Sales Agent
Professional Career SolutionsMontgomery, Alabama- Promoted
Border Patrol Agent
US Customs & Border ProtectionMontgomery, AL, US
Agent Sales Professional
The Diaz AgencyMontgomery, AL, USContact Center Agent
Sterling Search PartnersAL, United States- Full-time
Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services.
Start Date January 6th
While in training you will work :
The first 2 months Monday - Friday 8 : 00AM to 5 : 00PM
After training you will work :
5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11 : 00AM - 8 : 00PM
Saturdays are required and your shift will be either 7 : 00AM - 3 : 30PM or 8 : 30AM - 5 : 00PM
Key Responsibilities :
- Answer incoming calls promptly and professionally.
- Respond to customer inquiries and provide accurate information.
- Resolve customer issues and complaints effectively and efficiently.
- Maintain detailed records of customer interactions in the database.
- Collaborate with team members and departments to improve customer service processes.
- Meet or exceed performance metrics, including call volume and customer satisfaction.
- Stay updated on product knowledge and company policies.
Qualifications :