Actively and consistently support all efforts to simplify and enhance the customer experience
Be a consistent and professional presence situated at the front desk while granting visitors access to the building and ACV suites
Point person for questions employees and guests have about the office when they don’t know where to go. You don’t need to have the answers, but should help in sending them to the right person. Issuing ID badges, bus passes and parking passes for all new hires in Buffalo
Greet visitors with courtesy and professionalism, answer any questions they have and ensure they are comfortable while waiting for their host and provide guidance to meeting rooms as needed
Responsible for answering the office phone and letting ACV visitors into the building Manage deliveries from suppliers and logistics providers
Maintain a clean and organized appearance for the office entryway and reception area
Handle all shipping and mailing (FedEx, UPS, etc.) May be required to mail certified letters at the post office
Receive, separate, scan and / or distribute mail to appropriate departments in a timely manner
Serves as an administrator of the office and department master email lists
Scan and distribute incoming mail to appropriate department
Assist manager with maintaining all vending, coffee / snacks first aid, and office supplies as assigned
Assist with deactivations / reactivations of ID badges / parking passes and manages visitor passes
Perform additional duties as assigned
What you will need :
Ability to read, write, speak and understand English.
High School Diploma required.
1 year office administration or clerical experience
A great attitude that conveys ACVs core principles to office teammates and visitors
The ability to stay calm under pressure and always portray a positive attitude
Effectiveness in multitasking and prioritizing
Experience in creating a fun and engaging office environment
The aptitude to work with new / unplanned occurrences and willingness to take the lead on resolving resulting challenges
Great interpersonal skills to work with teammates, guests and vendors
High energy and the ability to be on your feet for a good portion of the day
Intellectual curiosity to help ideate on better processes and to help find answers for teammates and guests
Compensation : $19.86 - $21.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
INDKW123
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling