Our growing healthcare client has an immediate need for a Medical Records Specialist. This full-time role (M-F, 8 am - 4 pm) involves making outbound calls to medical offices to request and retrieve medical documentation, utilizing electronic access to multiple Electronic Medical Records (EMR) systems.
Responsibilities :
Conduct daily outbound calls to medical offices for document retrieval, maintaining a professional and courteous phone presence.
Access multiple EMR systems securely and in compliance with HIPAA regulations to retrieve necessary documentation.
Track and organize clinical documentation promptly, including specialist consult notes and diagnostic testing records.
Report and follow up on outstanding documentation to ensure timely retrieval.
Adhere to CMR Department EMR standards, practices, and policies.
Provide support to the CMR department during CMS audits.
Perform other duties as assigned.
Qualifications :
High school diploma or equivalent required.
Proficient in Microsoft Office; experience with EHR / EMR systems preferred.
Strong clerical and organizational skills with excellent attention to detail.
Outstanding written and verbal communication skills with professional phone etiquette.
Knowledge of HIPAA regulations.
Ability to work independently with minimal supervision.
Familiarity with medical records terminology and experience in a clinical setting are preferred.
COVID-19 vaccination required.
If you’re detail-oriented, organized, and have a strong background in medical documentation, we encourage you to apply!