Recovery specialist Jobs in Rochester, NY

We are hiring for a skilled Asset Retrieval Specialist. We are looking for a candidate who is a customer service professional and preferably has business finance and / or payroll experience. You will perform and be responsible for accurate and timely resolution of bank returns and resolving and handling client objections through the help of a mentor to recover lost revenue. Must have Microsoft Excel, Word, and Access experience and a strong focused attention to detail. High School Diploma / GED required.

Position Details :

• Full time, contract
• M-F schedule - 11 : 00 a.m.– 8 : 00 p.m.
• Responsible for accurate and timely resolution of bank returns
• Resolves and handles client objections through the help of a mentor to recover lost revenue
• Provides quality customer service to internal / external customers while mitigating risk to the company
• Performs the daily processing of all new and pending returned items for the assigned products
• Processes customer data information
• Maintains and updates all customer data information in all systems
• High School Diploma
• Microsoft Excel and data entry skills required
• 2 years of solid Customer Service experience
• Focused attention to detail
• Good communication skills
• Self-Motivated
• US citizen or permanent resident status
• Successful completion of a background check