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Pharmacy Technician (Liaison)

Stamford Health

Stamford, CT

CPS Solutions is seeking a highly motivated customer service-oriented Pharmacy Technician (Liaison) professional who wants to elevate their career to the next level in the specialty pharmacy arena. Join a growing team at our CPS Solutions / Stamford Health location in Stamford, CT. This role will provide outstanding customer service, work alongside clinical pharmacists, interact with physicians and healthcare professionals, contact insurance companies and help find payment assistance programs for our patients.

Pay rate : $21-$23 per hour based DOE, plus bonus

Responsibilities

Greeting patients upon arrival to the clinic

Explaining the benefits of our specialty pharmacy and successfully enrolling patients into the program

Performing all insurance benefit investigations, prior authorization, claim rejects, overrides, etc.

Working with patients to find financial aid (grants, manufacture programs, discount cards, etc.) to ensure they have access to the medications they need

Data / order entry and verification of patient information

Providing direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome. This includes :

Conducting outbound phone calls for patient support, adherence checks and refill reminders

Appropriately triaging any clinical questions to the appropriate clinician (pharmacist, nurse or provider)

Participating in conference and workshops to help promote CPS

Qualifications

High school diploma or equivalent

Experience as a pharmacy liaison / technician highly preferred

Registered, or the ability to become registered, as a pharmacy technician in the State of Connecticut

Experience interacting with physicians, nurses and other healthcare professionals (preferably in a medical clinic)

Knowledge of benefit investigations, prior authorization support and patient financial assistance work a plus

Strong people skills and the ability to work with teams across various business units

Proficiency in Microsoft Office products, EMR systems (EPIC, Cerner or Meditech) and dispensing systems (QS1, RX30 or Computer Rx) highly preferred

Provide a high level of customer service, while always upholding CPS standards

And bonus points if you have

Experience in a health systems specialty pharmacy as an in-clinic technician

Experience working with various disease states

Here's what we'd like to offer you

Competitive compensation including a bonus opportunity

Full range of benefits, medical, dental, vision, 401K with company match, long and short-term disability, life insurance, PTO, paid sick time, paid holidays and more!

Hospital Requirements (may be required)

PPD) TB Skin Test - proof of negative TB skin test within the last 12 months

MMR) Measles, Mumps and Rubella or a blood titer proving immunity

Varicella - (2) documented doses or a blood titer proving immunity

Hep B3 Series

Flu) Influenza - required for hire between October 1st and April 30th

COVID vaccine

Benefits : All employees enjoy a competitive salary, eligibility to participate in the 401K savings plan with a match. Full-time employees are also eligible for a comprehensive benefits package including medical, dental and vision insurance, time-off plan, company paid short and long-term disability, basic and supplemental life insurance, medical flex and dependent care accounts and more.

CPS Solutions, LLC Requirements : All employment offers are contingent upon successfully passing a pre-employment (post-offer) background check, drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations / background checks that are a specific requirement of the location or position in which you are hired. This applied to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also committed to a safe and drug free workplace.

About CPS Solutions, LLC : Founded nearly 50 years ago and employing over 2,500 clinical, regulatory and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug cots, regulatory and compliance, 340B and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best in class pharmacy operations through skill, expertise and proprietary technologies. For more information visit : https : / / www.cps.com.

We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age national origin, ancestry, religious creed, sexual orientation, gender identity and / or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.

IN21

CA-MB1