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Regional manager Jobs in Lowell, MA
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Regional Manager
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Planet FitnessAndover, MA, US- Full-time
About the Regional Manager Role :
The Regional Manager's role is two-fold : (1) to ensure that Managers receive the training, motivation, and support necessary so that club operations and membership enrollment meets or exceeds set standards and targets; and (2) be the liaison between corporate and the clubs for all reporting, communications, and carrying out monthly initiatives. The RM always has their finger on the pulse of each club, sets high expectations of the Managers, and is quick to identify performance issues and implement corrective action. The Regional Manager ensure the Member Experience is of the highest level at all times.
Club Visit Expectations : In club 5 days per week, including randomly scheduled visits nights & weekends.
Office Days : First Tuesday per month, in respective office (Foxboro, Kent Valley)
Training Support Visit Expectations : Complete one BEST Visit per month with Senior Club Manager
Daily responsibilities for the Regional Manager also include :
Reporting andAnalysis
- Daily review of MTD reporting and reports sent on a weekly / daily basis from Finance team.
o KPI Report Card, Controllable P&L's, Daily Club Stats, Team Member Stats, Weekly Labor Hours
o BI Reporting (MTD & Daily Dashboard)
o Work with Club Manager to outline an action plan for underperforming site(s)
Staffing and Training
o Address any successes and areas of opportunity to improve with performance.
o Ensure active jobs are posted within Career-plug and refreshed every 30 days.
o Maintain Pro Trainings certification to conduct CPR training as needed.
o Ensure new team members are CPR certified within their first two weeks and for applicable renewal periods.
o Ensures certification details and expiration dates are loaded into the HRIS / Payroll system
o Distribution of Core Kudos within Woven to publicly recognize the team member.
Operations
o These visits will be a combination of scheduled and unscheduled visits as needed.
o Ending the visit by completing a debrief with the Club Leadership team.
o Addressing any action items, review of measurable KPI's, review any key operational updates and initiatives.
Sales
Qualifications
About Your Qualifications :
Success will be measured by :
Competencies :
More reasons to join Planet Fitness!
Please note that certain benefits are eligibility based with minimum hours criteria
Compensation : $60,000.00 - $90,000.00 per year
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.