Relationship banker Jobs in Brockton, MA

Thank you for visiting HarborOne Bank Careers. We are always looking for talented individuals to join our growing team. Whether you're ready to apply or still waiting for the perfect opportunity, you've come to the right place.

Job Description :

Under the direction of the Branch Manager, the Relationship Banker will embrace the mission of relationship building and profitable growth. This is a cross-functional team member empowered to create an exceptional customer experience by meeting customer needs and delivering solutions from the initial greeting to fulfillment. This position requires in-depth knowledge of all branch products and services, operational systems, and applications / technologies.

Who We Are :

For over a century, HarborOne has remained steadfast in its mission : total commitment to our customers, our communities, and our colleagues. Founded in 1917 to meet the evolving financial needs of local communities, we continue to honor that legacy by empowering and strengthening the neighborhoods where our customers and employees live and work.

With 30 branches across southeastern Massachusetts and Rhode Island, along with two commercial lending offices in Boston and Providence, HarborOne is dedicated to providing exceptional banking services and building lasting relationships. Our corporate values-accountability, integrity, respect, trust, and teamwork-are at the heart of everything we do. They guide how we manage our business and ensure we consistently deliver value to our customers.

At HarborOne, we believe in the power of opportunity. We offer our employees a fulfilling career with endless potential to learn, grow, and make a meaningful impact. More than just a workplace, we are a community dedicated to making a positive difference in the lives of those we serve.

Responsibilities : Customer Experience

• Empowered to create an exceptional customer experience by meeting customer needs and delivering solutions from initial greeting to fulfillment.
• Continually exceeds customer service standards and expectations of the branch model including memorable greetings, active lobby management, technology on-boarding, and building loyal relationships.
• Educate and engages customers on additional financial solutions.
• Promote and drive high customer service standards to achieve high levels of customer satisfaction.
• Be the face of HarborOne Bank by presenting a professional, friendly and helpful appearance with every customer interaction.

Profitable Relationships

Branch Operations

Problem Solving

Required Qualifications :

Desired Skills :

Compensation :

The base pay range for this position is $24.00 / Hourly - $28.00 / Hourly. Offers will be determined based on job-related knowledge, skills, experience, and location.

Benefits :

At HarborOne, we value our employees and are committed to supporting their well-being both inside and outside of work. Our comprehensive benefits package is designed to help you thrive personally and professionally. Depending on your role, you may be eligible for :

Join HarborOne and take advantage of a benefits package that helps you achieve your personal and professional goals while making a difference in the communities we serve.

We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State or Local status unrelated to the performance of the work involved.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800-244-7592 for assistance.

HarborOne Bank does not accept unsolicited resumes from recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People Team.