Relationship banker Jobs in Cleveland, OH

Job Description

Overview

The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams.

Essential Functions

Originate permanent conventional and FHA / VA / RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS / CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS / CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk

Assist with borrower communication for construction loan overflow

Manage mortgage activity according to bank strategies

Interview borrowers to initiate complete, accurate and timely loan applications and disclosures

Meet timelines associated with regulatory disclosures

Work with processing center to streamline the process from application to closing

Maintain thorough knowledge of core lending products and rate / fee structure, thorough knowledge of loan origination system, and working knowledge of related systems

Understand borrower needs and recommending appropriate loan products

Comply to investor, insurer, and bank policies and procedures

Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc.

Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production

Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits

Ensure loan decisions and recommendations are based on accurate information

Manage confidential and sensitive information appropriately

Respond to Quality Control reviews in a timely manner

Monitor and understand performance of individual portfolio

Pro-actively call on abandoned mortgage online applications

Respond to online requests for contact via Northwest website

Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products

Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source

Work cooperatively with referral sources and mortgage production staff

Project professional image that inspires confidence and trust

Manage flexible schedule to meet customer needs

Ensure compliance with Northwest's policies and procedures, and Federal / State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Qualifications

Bachelor's Degree in related subject preferred

Registration with NMLSR and annual renewal

• Registering with the Registry and maintain registration
• Obtaining a unique identifier through the Registry
• Providing MLO unique identifiers to consumers

Upon Hire required

3 - 5 years lending / banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience preferred

Ability to analyze financial data

The base salary plus commission for this position is generally $65,000-$72,000 per year. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.

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Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.