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Job Summary : Join Cummins Behavioral Health Systems as an Access Representative, assisting consumers with registration, scheduling, and phone inquiries at one of our Outpatient office locations.
Key Responsibilities :
Greet visitors and ensure sign-in procedures are followed
Answer and transfer phone calls, check voicemail, and follow up as needed
Guide new consumers through the intake process, collect insurance information, set up new consumer charts, assist with all necessary paperwork
Check in consumers for appointments, collect fees, update consumer information, and get documents signed as needed
Schedule and reschedule appointments, print future appointments / excuse letters
Send, scan, and log documents into the chart
Qualifications :
Experience in a medical or behavioral health office is a plus, but not a requirement
Proficiency in Microsoft Teams, Outlook, etc.
High school diploma or equivalent preferred
Bilingual skills are a plus
Skills :
Friendly, welcoming, and eager to help others
Respectful customer service
Organized and able to adapt in a fast-paced environment
Computer skills
Why Join Us? Cummins Behavioral Health Systems is a proud recipient of the Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, emphasizing employee well-being.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.