Residence counselor Jobs in Syracuse, NY

Residence Hall Director

The Residence Hall Director (RHD) is responsible for the daily administration of one of four residence halls located on the campus of Onondaga Community College. This position includes supervisory, operational, programmatic, and student conduct responsibilities. RHDs play a critical role in fostering safe, inclusive, and student-centered residential communities that support student wellbeing, engagement, belonging, academic success, and the holistic educational experience of the College. This is a full-time, 12-month, live-in position.

Position Responsibilities:

• Develop and maintain inclusive residence hall communities that promote student engagement, belonging, wellbeing, accountability, and a positive living-learning environment aligned with the mission, vision, and goals of the College.
• Directly supervise a staff of four to six Resident Assistants (RAs), including recruitment, selection, training, scheduling, evaluation, and ongoing professional and leadership development through weekly staff meetings and individual RA supervision sessions.
• Lead the development, implementation, and assessment of residential education and co-curricular programming designed to support student success, academic achievement, personal growth, multicultural learning, leadership development, and retention.
• Coordinate and support Living-Learning Communities through collaboration with faculty partners and campus stakeholders to create intentional educational and community-building experiences for residential students.
• Build supportive relationships with students by maintaining a visible and accessible presence, including evening and weekend hours as required, within the residence halls and providing guidance, referrals, conflict mediation, and proactive support related to academic, personal, social, and behavioral concerns.
• Serve in an on-call rotation and respond to student crises, emergencies, behavioral concerns, facilities issues, and critical incidents in accordance with institutional policies and protocols.
• Communicate, interpret, and uphold College policies, residence hall procedures, and community standards while fostering student development and responsible decision-making.
• Collaborate with campus partners including academic support services, counseling services, enrollment management, student conduct, accessibility services, athletics, campus safety, and other departments to enhance the residential student experience and support institutional enrollment and retention initiatives.
• Serve as a liaison to facilities, maintenance, custodial, and housekeeping personnel to support the safety, cleanliness, functionality, and operational readiness of the residence halls.
• Oversee individual residence hall, and support department-wide, administrative and operational functions including occupancy management, room condition documentation, key inventories and distribution, opening and closing procedures, recordkeeping, programming assessment, and resource management.
• Support divisional and campus-wide initiatives through committee participation, collaborative projects, orientation and onboarding efforts, and active involvement in Residence Life and Student Affairs programs and events.

Requirements:

Minimum Qualifications:

• Bachelor's Degree from an accredited college, university or foreign equivalency
• Previous higher education administration, student affairs, residence life (campus affiliated housing), or community housing management experience is required
• Valid driver's license

Preferred Qualifications:

• Previous hall director experience
• Bilingual in English and Spanish. English and other languages will be considered.
• Community College experience
• Experience working within diverse populations

Knowledge, Skills, & Abilities:

• Outstanding interpersonal skills and ability to work closely with peers and interdisciplinary team
• Demonstrated understanding of and sensitivity to the needs of disadvantaged students
• Strong organizational, administrative and communication skills
• Professional leadership skills
• Excellent decision-making abilities
• Ability to effectively establish relationships and communicate with a diverse student population
• Competency with standard office software
• Possess a willingness to take initiative on new projects and embrace change

Additional Information:

Position is a live-in position. Salary range is: $44,000- $55,000, commensurate with credentials and relevant experience. Onondaga Community College offers a generous and competitive benefits package including:

• New York State Local Retirement System (pension) or an Optional Retirement Plan (401a)
• Excellent health, dental, and vision insurance plans (qualifying domestic partner included)
• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers

Application Instructions:

• To be considered, please submit a resume and cover letter at time of application.
• The three (3) references listed on the application must be professional references, two of which must be current or former supervisors.
• Finalists will be contacted prior to references being checked.
• Offers are contingent upon the completion of a background check, and official transcripts are required upon hire.
• Please contact hr@sunyocc.edu if you have questions.