Resource manager Jobs in Chicago, IL

Manager, Resource Management

The Manager, Resource Management is responsible for aligning capabilities with client needs to ensure timely and effective fulfillment of roles. This position plays a critical role in advising client teams on fulfillment timelines, staff planning, and role expectations, while maintaining accurate data. The Capacity Planner navigates between various fulfillment channels to optimize team configurations and enhance client strategies.

The role requires skills and experience in:

• Aligned to a book of business, agency, and/or group of accounts
• Advising client teams on fulfillment timelines to ensure client readiness and success
• Advising client teams on roles expectations and recommendations against staff plans
• Owning and driving data accuracy used for Workforce Planning
• Pivoting between fulfillment channels and understanding skills needed to plan client strategies (Talent Acquisition/ Contracting/Resource Management)
• Collaborating with client teams to ensure Staff Plans are accurate and always maintained
• Working to assemble and optimize the best possible team for our clients
• Ensuring the fulfillment of staff plans across internal and external supply
• Simplifying client team interactions; facilitating and aggregating all needs between our Resource Management and Talent Acquisition functions (including contract & offshore needs)
• Partnering with Workforce Planning to provide client demand input to shape current & future demand predictions and strategies
• Acting as a central point of contact for client teams, simplifying communication and ensuring clarity in staffing requirements
• Continuously assessing and refining the staffing fulfillment process to enhance efficiency, minimize bottlenecks, and improve the overall client experience
• Monitoring and tracking the progress of fulfillment activities, ensuring alignment with the client's needs and strategic goals
• Utilizing data and analytics to measure the effectiveness of the fulfillment plan, making data-driven decisions to optimize staffing levels
• Developing a deep understanding of client needs, expectations, and existing staff plans
• Leveraging knowledge of Resource Management, Workforce Planning, and staffing solutions and utilizing expertise to advise client teams effectively
• Maintaining accurate data for Workforce Planning, utilizing data analytics to monitor fulfillment activities and make data-driven decisions
• Ability to handle confidential and sensitive data and information
• Experience and ability to effectively manage, set expectations and communicate with senior stakeholders
• Playing a crucial role in advising client teams on fulfillment timelines and staff planning, ensuring that client needs are met promptly and effectively
• Utilizing data analytics to monitor fulfillment activities and make data-driven decisions
• Providing strategic recommendations to enhance client outcomes
• Aiming to reduce bottlenecks and improve efficiencies in the staff fulfillment process
• Operating with a high degree of autonomy, making independent decisions to align staffing capabilities with client needs
• Serving as the central point of contact for client teams, simplifying communication and ensuring clarity among internal and external partners
• Collaborating closely with cross-functional teams, influencing and guiding them towards effective staffing solutions and client strategies
• Demonstrated ability to resolve cross-functional conflicts, promoting teamwork and ensuring smooth collaboration between internal partners and leadership
• Acting as a trusted advisor, offering creative solutions to complex staffing challenges
• Simplifying client team interactions and facilitating clear communication between Resource Management and Talent Acquisition functions

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package.

$60,000 - $140,000 USD