Restaurant general manager • sunnyvale ca
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This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc.This means the independent franchisee, and not Jack in the Box Inc.The in... Show more
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A Restaurant General Manager reports directly to the Area Manager.The primary responsibilities of the General Manager include, directly supervising the restaurant employees, managing operations in ... Show more
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A Manager is responsible for the hands-on day-to day activities of the restaurant.You are also expected for maintaining administrative responsibilities such as interviewing, hiring, training and ov... Show more
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Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales.They are responsible for the overall operation of the restaurant according to... Show more
The average salary range is between $ 50,027 and $ 80,000 year , with the average salary hovering around $ 60,000 year .
Restaurant Manager
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment-related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements.
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KEY DUTIES/RESPONSIBILITIES:
Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and crew; identifies and develops internal candidates for management and Team Leader positions. Works with restaurant management team to ensure all facets of “My Promise to You” and the Service Profit Chain are executed; creates a restaurant environment that is “employee friendly,” fun, clean and safe; takes accountability for motivating and inspiring employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations.
External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements. Reviews practices and modifies as needed to continuously improve the guest experience; maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Ensures management team and crew understands and operates all systems correctly. Maintains the brand image of restaurant cleanliness, maintenance, and excellent service. Serves as a role model for excellent guest service.
