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Restaurant operations manager Jobs in Boston, MA

Last updated: 1 day ago
  • Promoted
Restaurant Manager

Restaurant Manager

WahlburgersHingham, MA, US
Full-time
The Restaurant Manager (RM) is responsible for supporting the General Manager (GM) and the Assistant General Manager (AGM) in overseeing all aspects of restaurant operations to ensure the highest l...Show moreLast updated: 30+ days ago
  • Promoted
Restaurant Manager

Restaurant Manager

BiancaNewton, MA, US
Full-time
Bianca is a full-service restaurant built for high volume with fine-dining sensibilities in The Street, a shopping center in the Chestnut Hill neighborhood of Newton. The menu is upscale and diverse...Show moreLast updated: 30+ days ago
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Operations Manager

Operations Manager

WOMENS HEALTH SERVICES PCBrookline, MA, US
Full-time
As a team member, you will be an important part of a well-established and growing independent abortion clinic.Responsibilities will include, but are not limited to : . If you want to contribute to a h...Show moreLast updated: 30+ days ago
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Restaurant Assistant General Manager

Restaurant Assistant General Manager

Eataly North AmericaBoston, MA, US
$80,000.00 yearly
Full-time
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the s...Show moreLast updated: 15 days ago
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Seaport District Restaurant Team

Seaport District Restaurant Team

DIG Restaurant TeamsBoston, MA, US
$16.00–$18.00 hourly
Full-time +1
The next generation of chefs are evolving in DIG restaurants.Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share ...Show moreLast updated: 17 days ago
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Restaurant Operations Director

Restaurant Operations Director

LCB Senior Living, LLCSwampscott, Massachusetts, US
$110,000.00–$130,000.00 yearly
Full-time
Regional Director of Operations Jobs in Swampscott, MA.A Regional Director of Operations in the hospitality industry oversees the operations of various establishments within a specific geographical...Show moreLast updated: 1 day ago
Restaurant Events & Operations Manager

Restaurant Events & Operations Manager

Ruth\'s Chris Steak HouseWaltham, MA
For this position, pay will be variable by location -.See additional job details and benefits below.The primary duty of the Restaurant Events & Operations Manager is to grow top line restaurant sal...Show moreLast updated: 30+ days ago
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RESTAURANT MANAGER

RESTAURANT MANAGER

Baskin RobbinsQuincy, MA, United States
$45,000.00–$60,000.00 yearly
Full-time
Cadete Enterprises is currently hiring a Restaurant Manager to join our team at Dunkin.Well let you in on a little secret. While everyone knows that America Runs on Dunkin, we know that Dunkin runs ...Show moreLast updated: 4 days ago
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Operations Manager

Operations Manager

Acceleron Fusion, Inc.Cambridge, MA, United States
Full-time
Acceleron Fusion is developing a breakthrough new technology to produce clean energy, based on research funded by the US Department of Energy. We are a small start-up, with about ten employees, and ...Show moreLast updated: 18 days ago
Restaurant Manager - Seafood Restaurant

Restaurant Manager - Seafood Restaurant

Gecko HospitalityBoston, MA, US
$70,000.00 yearly
Full-Service Seafood Restaurant.Are you ready to take the leap and join a five-star restaurant team in Boston, MA? We craft breathtaking dishes crafted with nationally sourced ingredients.Our spiri...Show moreLast updated: 30+ days ago
Restaurant Manager

Restaurant Manager

Gyu-Kaku Japanese BBQBrookline, MA, US
$62,000.00–$65,000.00 yearly
Full-time
The Restaurant Manager position provides assistance in managing the overall operation of the assigned restaurant on a daily basis including, staffing and training of all employees, enhancing their ...Show moreLast updated: 30+ days ago
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Restaurant Manager

Restaurant Manager

Panda Restaurant GroupMedford, MA, US
Full-time
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 12 days ago
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RESTAURANT MANAGER

RESTAURANT MANAGER

Hyatt Regency Boston / CambridgeCambridge, MA, United States
Full-time
Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seekin...Show moreLast updated: 4 days ago
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RESTAURANT MANAGER

RESTAURANT MANAGER

Mastro's Ocean ClubBoston, MA, United States
$65,000.00–$80,000.00 yearly
Full-time
Extensive and well-rounded training program.Continued career development and growth opportunities.Generous employee discounts on dining, retail, amusements, and hotels. Multiple health benefit plans...Show moreLast updated: 2 days ago
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HOURLY RESTAURANT MANAGER

HOURLY RESTAURANT MANAGER

Raising Cane'sMedford, MA, United States
$22.00–$25.50 hourly
Full-time
Initial hiring pay range (based on location, experience, etc.Become eligible for a $500 bonus 1 month from hire date and 120 hours worked. Become eligible for an additional $1000 bonus 6 months from...Show moreLast updated: 4 days ago
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OPERATIONS MANAGER

OPERATIONS MANAGER

CVS HealthChestnut Hill, MA, United States
$17.00–$31.00 hourly
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 2 days ago
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Restaurant General Manager

Restaurant General Manager

CAVABoston, MA, US
Full-time
At CAVA, we love what we do, and we try and make every day as fulfilling as the last.Our restaurants need team members to make the magic happen every day. Everyone matters, and we’re here to celebra...Show moreLast updated: 4 days ago
Operations Manager

Operations Manager

Azzur GroupBoston, MA, US
Full-time +1
Quick Apply
The Operations Manager plays a pivotal role in overseeing the daily operations of the Office, which encompasses a variety of tasks such as resource management, contract oversight, and support for s...Show moreLast updated: 8 days ago
Restaurant Manager

Restaurant Manager

WahlburgersHingham, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Position : Restaurant Manager

Reports to : General Manager

The Restaurant Manager (RM) is responsible for supporting the General Manager (GM) and the Assistant General Manager (AGM) in overseeing all aspects of restaurant operations to ensure the highest level of customer service, efficient business performance, and a positive work environment for all employees. The Restaurant Manager will support the team, manage resources, and ensure compliance with all operational standards and regulations.

Key Performance Elements / Essential Functions

Operational Management :

  • Supports the GM and AGM in efficient and effective restaurant operations on a day-to-day basis.
  • Assists, and complies with all aspects of inventory, purchasing, receiving, and storage of Company specified products.
  • Ensure high standards of food quality and service.
  • Ensures building, equipment, furniture, and fixtures are in good repair, clean, and maintained regularly, reports maintenance issues to the GM and AGM.
  • Upholds restaurant mission, vision, philosophy, and core values through behavior and action.
  • In the absence of the GM, the AGM is responsible for managing and directing all aspects required within the restaurant.
  • Financial Management :

  • Assists the GM and AGM in managing the restaurant's labor, cost of goods, and overall budget. Making the required adjustments to labor & schedules on a shift-to-shift basis without compromising the Guest experience.
  • Monitor financial performance, including sales, expenses, and profitability with the GM and AGM
  • Assists with the inventory, purchasing, receiving, and storage of Company specified products.
  • Assists in providing an ability to drive sales through community engagement become a presence in the community.
  • Prepare reports as requested on financial performance for the Operations Leadership Team and Restaurant Support Center
  • Staff Management :

  • Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.
  • Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.
  • The restaurants tertiary point of contact for selection, training, development, and motivating team members for operational excellence.
  • A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Works with the GM and AGM to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met.
  • Ongoing coaching / mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities.
  • Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Set the standard for the restaurant through leadership by example.
  • Ensures a safe and harassment-free environment for all Team Members and Managers.
  • Resolve staff conflicts and handle disciplinary actions as needed.
  • Customer Service :

  • Ensure exceptional customer service and address guest complaints or concerns.
  • Monitors guest feedback and provides support to the GM to implement improvements based on feedback (Yelp reviews, Open Table reviews, Guest emails, etc.).
  • Maintain a positive and welcoming atmosphere for guests.
  • Marketing and Promotion :

  • Work with the GM, AGM, and Marketing Team to develop and implement marketing strategies to attract and retain guests.
  • Execute companywide promotional events and special offers.
  • Compliance and Regulations :

  • Ensure compliance with all local, state, and federal regulations, including labor laws and health codes.
  • Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely.
  • Implement and enforce company policies and procedures.
  • Ensures building, equipment, furniture, and fixtures are in good repair and regularly maintained.
  • Position Requirements

  • Minimum of 2 years of full-service restaurant experience along with experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept.
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills.
  • Excellent interpersonal / listening / communication skills.
  • Excellent problem resolution / guest recovery skills.
  • Attention to detail and analytical skills.
  • Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
  • Strong commitment to serving others in the community.
  • Acts with integrity and treats others with respect.
  • ServSafe certified.
  • Commitment to Equal Opportunity

    We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. The employer at any time has sole discretion to revise them. It is intended to accurately reflect the primary job elements essential for making compensation decisions.