Remote Retail customer service Jobs in Hartford, CT
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Retail customer service • hartford ct
Customer Service
Platinum Coastal Group IncManchester, Connecticut, USA- Promoted
Customer Service Representative
AmazonRocky Hill, CT, USA
Customer Service Specialist
Manufacturing CompanyBloomfield, CT, United States- Promoted
Customer Service Specialist
OpuloHartford, CT, US- New!
Customer Service Representative
TRUMPFFarmington, CT, United States
Customer Service Representative
LegrandWest Hartford, CT, United States- Promoted
Retail Service Specialist
O'Reilly AutomotiveManchester, CT, US
Customer Service
LowesHartford, CT, United States
Customer Service Associate
Raising Cane'sSimsbury, CT, US
Retail Sales Associate / Customer Service
Elements MassageAvon, CT, US- Promoted
Merchandiser Mandate Retail Service
AcostaNew Britain, CT, US- Promoted
Customer Service Associate
WalmartNew Britain, CT, USA
Customer Service Representative
360 Recruiting GroupNew Britain, CT, United States
Retail Customer Service Specialist
TIBCO SoftwareManchester, CT, United States- Promoted
Customer Service Representative
Enjet Aero, LLCNewington, CT, US
Customer Service Administrator
HEICOGlastonbury, CT, United States- Promoted
Customer Service Representative
Family DollarNewington, CT, USA
Customer Service Representative
Third Party CSHartford, CT, US
Customer Service Management
NY Marketing FirmHartford, CT, USCustomer Service
Platinum Coastal Group IncManchester, Connecticut, USA- Full-time
Entry-Level Customer Service Representative (On-Site)
This is an in-person position. Candidates must be able to commute Monday through Friday.
We are looking for a friendly reliable and motivated Customer Service Representative to join our on-site this role you will be the first point of contact for customers visiting our location assisting with questions resolving concerns and helping them navigate our products and services. Your interactions play a key role in shaping the customers experience and building long-term loyalty.
A great fit for this position is someone who enjoys working with people communicates clearly and is eager to learn. You will work closely with team members and other departments to ensure customer needs are met quickly and professionally.
Key Responsibilities :
Greet and assist customers in-store with questions needs and product information.
Provide accurate details about services pricing and company offerings.
Address customer concerns and resolve issues promptly and professionally.
Maintain a positive helpful attitude in all interactions.
Document customer interactions and updates accurately.
Follow up with customers when needed to ensure their issue is fully resolved.
Escalate complex issues to the appropriate department when required.
Support customers with orders changes and cancellations.
Collect customer feedback and share insights with management.
Participate in regular training to build product and policy knowledge.
Work collaboratively with team members to deliver excellent service.
Track and report common customer questions or concerns.
Stay up to date on company procedures promotions and policies.
Assist with in-store marketing efforts and communicate promotions to customers.
Contribute to a positive team culture and offer support to colleagues.
Requirements :
High school diploma or equivalent (some college a plus but not required).
Previous customer-facing experience is helpful but not mandatory.
Strong verbal and written communication skills.
Comfortable learning new systems tools and basic customer service software.
Ability to multitask and stay organized in a fast-paced environment.
Strong problem-solving skills and a proactive mindset.
Ability to work independently and with a team.
Reliable punctual and able to maintain professionalism under pressure.
Flexible availability including occasional weekends or holidays if needed.
Willingness to participate in ongoing training and skill development.
Positive attitude and a strong commitment to helping customers.
Required Skills :
excellent organizational and time managementcustomer service representativeproblem solving
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : FULLTIME
Experience : years
Vacancy : 1
Monthly Salary Salary : 2000000 - 2500000