Retail district manager Jobs in Phoenix, AZ

We are seeking candidates who are dedicated, hard-working, self-motivated, resourceful, and dependable. We want to continue to offer unique flooring solutions to keep our customers saying "Wow!" We offer competitive compensation with endless opportunities for growth within the company. Apply today!

Summary

The District Manager position will lead, facilitate, and / or assist our field operations teams including estimators and field supervisors in a variety of essential tasks in a specific market or district. The incumbent effectively coordinates and guides the team, ensuring each task is carried out with precision and efficiency. The job requires strong leadership skills and the ability to manage multiple responsibilities seamlessly. The District Manager's efforts contribute significantly to the overall success of our field operations, ensuring that we maintain our high standards and deliver exceptional results.

Essential Duties and Responsibilities - In General :

• Installation Management : Consistently lead and manage the team of estimating & field installers managers, enhance workflow efficiency including assigning tasks, setting performance goals, providing feedback, and ensuring the team's overall success while upholding high quality installation standards. This also involves planning, organizing, and controlling the timelines for completing projects, tasks, and installation services. Considering resource availability, priorities, and quality standards to ensure flooring installation exceeds customer expectations. It requires constant management, updating, and accurate reflection of the current status of projects, tasks, or installation services to achieve specific objectives within predefined timeframes.
• Resource Allocation : Collaborate with other department heads and employees to allocate appropriate resources, including personnel, equipment, and facilities, based on company or customer requirements and workforce availability. This can also include Identifying or anticipating a lack of resources that will help the Company proactively address potential challenges and mitigate their impact.
• Conflict Resolution : The individual in this role will play a crucial part in identifying installation conflicts or constraints. This includes proactively anticipating potential installation issues while actively training and teaching our 1099 subcontracts and W2 Supervisors how to prevent delays or disruptions, fostering a streamlined and efficient execution process.
• Prioritization : In the context of flooring installation services this involves determining priorities and deadlines while considering various factors. These factors include company goals, core purpose, core values, growth and expansion plans, strategic objectives, client needs, and the availability of resources. By carefully considering these elements, the team can effectively allocate resources, manage timelines, and ensure that projects are executed in alignment with the overall mission and vision of the company. This approach enhances efficiency, customer satisfaction, and the successful achievement of project objectives.
• Communication : Ensure open lines of communication with other departments, customers, and stakeholders, keeping them informed about timelines, progress, and any schedule confirmations, deferments, or adjustments.

Exceptional written and verbal communication skills with the ability to convey ideas clearly and effectively.

Shared ownership with Sr, Director or Director of Field Operations of regularly managing and updating the SOPs to keep them aligned with organizational needs and industry standards. This approach ensures that the field operations department remains efficient and minimizes errors, enabling optimized execution.

Requirements

Essential Duties and Responsibilities - Operations Specific :

Supervisory Responsibility

This position has supervisory responsibilities (direct and indirect) for a variety of directors, managers, and individual contributors as assigned.

Competencies

1. Humility - Lacks ego, team agenda, transparent, trainable, servant orientation.

2. Hungry - Internally driven, self-starter, excellence oriented, passionate, change agent.

3. People Smart - Interpersonal skill, group dynamics, influential, self-aware, motivating.

4. Competent - Knows / can accomplish the task at hand, the job, challenges, and requirements.

5. Integrity - Honest, reliable, transparent, strong character, loyal, righteous.6. Problem Solving - Identifies and resolves problems; able to read, analyze, interpret data

7. Teamwork - contributes to building a positive team spirit and individual team members.

8. Diversity - Promotes a harassment-free environment where all persons are treated with respect.

9. Ethics - Treats people with integrity and ethics.

10. Organizational Support - Supports the organization's goals, values, and code of ethics.

11. Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making; timely decisions with consideration of company resources and impact on others.

12. Planning / Organizing - Prioritizes work activities, uses time efficiently.

13. Professionalism - Focuses on solving conflict, not blaming, treats others with respect and consideration, accepts responsibility for his / her own actions.

Required Education and Experience

1. Bachelor's degree in Business Administration / Management or related experience.

2. Minimum 5 years' experience in Operations Management with P&L responsibility.

3. Solid understanding of gross profit factors, reporting, budgets, etc.

4. Proven leadership capability (change agent, motivation, influence, decision-making, culture).

5. Experience partnering with blue collar employees and 1099 subcontractors.

6. Knowledge of best practices and experience accomplishing continuous improvement initiatives.

7. Strategic thinking, analysis, problem solving, negotiation, and project management skills.

8. Superior communication capabilities in all formats and on all levels.

9. Possesses excellent analytical skills, enabling accurate and effective analysis of various situations.

10. Proficient in Microsoft Office / Google Product Suite or Google Docs, leveraging these tools effectively.

11. Demonstrates expert computer skills, with proficiency in using mobile phones and iPads.

12. Exhibits excellent time management skills, ensuring efficient utilization of time and meeting deadlines.

Preferred Education and Experience

1. Bachelor's Degree in Business Administration / Management or related experience

2. 5 plus years of Management within the same or related industry.

3. Prior experience as a Sr. Field Operations Manager or Director of Field Operations

4. Prior experience in construction or flooring industry and contract labor provider.

5. Proficient in Measure Mobile and RFMS order entry & schedule pro, with a strong command of their functionalities.

6. Demonstrated working knowledge and comprehensive understanding of RFMS online cloud services, including templates, checklists, users, and projects.

7. Extensive experience in RFMS Order Entry, Inventory, Product Catalog, and Schedule Pro modules.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee is frequently required to stand, walk, and use hands to handle or feel. The employee must be able to lift and carry 25 to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as laptop computers, smart phones, photocopiers, filing cabinets, presentation equipment, etc. The work environment also includes a recurrent amount of time in all our facilities. Days and hours of work are normally Monday through Friday, 8 : 00 AM to 5 : 00 PM. Frequent night and weekend work is required. The role also requires phone accessibility 24 / 7 and emergency situations would dictate that the incumbent is available to respond at all times. This position requires up to 35% travel, including air travel, overnight stays, and the use of a vehicle.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may be assigned or may change at any time with or without notice.

Employment-At-Will

The statements made in this job description are not intended to create a contract. The job description should not be construed to constitute contractual obligations of any kind or a contract of employment. Employment is voluntarily entered into, and employees are free to resign at will at any time with or without cause. Similarly, the company may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law.

AAP / EEO Statement

All recruiting, hiring, training, promotion, compensation, and other employment related decisions are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.