Retail operations manager Jobs in USA

Join Our Team as a Retail Operations Manager!

We are seeking a dynamic and dedicated Retail Operations Manager to oversee all aspects of our store operations. In this vital role, you will ensure that our guests enjoy a fast, friendly, fresh, clean, and stocked shopping experience, while promoting our core values and supporting the achievement of store goals.

Your Responsibilities :

• Foster a culture of safety and ensure a clean and organized environment for both team members and guests.
• Create an inviting atmosphere that welcomes all guests and team members.
• Manage daily operations through effective task delegation and ensure execution of our operational game plans.
• Lead initiatives to enhance guest experience and engage team members in achieving our goals.
• Supervise fresh food production while maintaining food safety requirements and managing inventory efficiently.
• Develop and train team members through established training processes while exemplifying our core values.
• Guide team members in their career paths while maintaining high standards through effective coaching and accountability.
• Assist in labor management to ensure adequate staffing coverage across all shifts.
• Empower team members to resolve guest service issues effectively.
• Communicate positively with team members to motivate and inspire them.
• Ensure compliance with all local, state, and federal regulations relating to safety and operations.

What We’re Looking For :

Experience and Qualifications :

Physical Requirements :

At Thorntons, we value diversity and are committed to creating an inclusive environment. If you are passionate about delivering outstanding guest service and leading a team to success, we encourage you to apply!

We offer an attractive benefits package including weekly pay, free beverages during shifts, a free meal each shift, medical and dental insurance, 401k with company matching, vacation, sick leave, and life insurance.