Retail store manager Jobs in Hartford ct

POSITION TITLE : Retail Store Manager

STATUS : Non-Exempt / Full-Time

DEPARTMENT : Donated Goods Retail (DGR)

REPORTS TO : Vice President for Donated Goods

SAFETY SENSITIVE : HIGH – Position is subject to pre-employment physical and, drug & alcohol screening.

The starting wage for this position is $26.85 per hour.

CHARACTERISTICS OF THE JOB : Manage the activities of the store professionally, focusing on a high work ethic and integrity, that supports delivery of the Goodwill mission while ensuring maximum profitability and efficiency and a positive image of GIRE in the community.

PROVIDES SUPERVISION TO : Store staff, clients, and volunteers

ESSENTIAL FUNCTIONS :

• Achieve financial objectives while meeting or exceeding expense / revenue ratio.
• Manage through data analytics including understanding of variances and regular monitoring of KPIs. Responsible for reporting business results.
• Initiate corrective actions to business model as appropriate, i.e., rotations, donation processing, etc.
• Own the 1-Touch process to ensure maximum efficiency and profitability while managing inventory quality standards, production, and sales goal.
• Responsible for staffing location to labor budget to include recruiting and hiring.
• Mentor Assistant Manager(s) and / or Store Leads in delivery of direct, kind, and clear performance expectations for team members.
• Create accountability through training of all employees, consumers and volunteers in proper work habits, job responsibilities, and the policies & procedures of GIRE.
• Actively manage sales floor through “Area of Pride” assignments to ensure a clean, neat, and easy to Shop sales environment.
• Lead onsite mission integration efforts as primary contact for DGR with WFD, as needed.
• Perform worksite audits such as safety, retail, etc. ensuring that all necessary actions to correct issues are completed within determined time period.
• Submit all assigned paperwork, i.e., truck orders, supply orders, HR documents, closing reports on schedule.
• Responsible to effectively resolve issues with DGR team members, clients, and donors, and to hold accountability with timely feedback that include formal documentation up to and including recommendations for terminations.
• Complete and submit accurate and timely employee and consumer payroll records. Create and post weekly work schedules for all worksite team members. For volunteers, track hours as required under specific program.
• Ensure condition of facility and grounds are neat, clean, and safe. Promptly report needed repairs / replacements to the designated staff member i.e., Facilities Maintenance or Safety Coordinator.
• Follow and enforce Safety and loss prevention measures at all times to provide a safe work environment.

ANCILLARY FUNCTIONS :

QUALIFICATIONS :

DESIRED TRAITS AND COMPETENCIES :

WORK ENVIRONMENT : Exposure to constant low-level noise. Temperate climate with both indoor and outdoor exposures. Varies walking surfaces – to include tile, carpet, linoleum, concrete, asphalt. Overhead and natural lighting. High level of interaction with the general public. May be exposed to moderate levels of dust. Occasional travel in personal or company vehicles.

PHYSICAL REQUIREMENTS : Continuous bending, stooping, stretching, walking throughout the store. Continuous grasping. Frequent to continuous fine finger movement to operate cash register and computer. Ability to lift 50 pounds with / without assistance. Communication skills through speech / written / assisted. Visual skills.

PROMOTIONAL & DEVELOPMENT OPPORTUNITIES :

Promotable to higher level of management with demonstrated mastery of skills, acquisition of relevant trainings, certifications, or experience relevant to the promotable position. All promotions are based on business needs, as positions are available.