Retention specialist Jobs in Colorado Springs, CO

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a highly strategic and analytically driven leader to serve as the Head of Pricing Strategy & Revenue Retention , responsible for shaping and executing pricing and retention strategies that drive measurable business impact across the organization. Our Head of Pricing Strategy & Revenue Retention operates at the intersection of financial analysis, technical product strategy, and customer lifecycle management, with direct influence on executive decision-making and cross-functional alignment. The ideal candidate will bring deep subject matter expertise, advanced problem-solving capabilities, a proven ability to lead complex initiatives across multiple business domains, and experience communicating strategy across levels from individual contributors to C-level executives.

Responsibilities :

Strategic Pricing & Insights

• Lead the development and execution of pricing strategies in collaboration with Product, Finance, Sales, and Marketing to support revenue and margin goals.
• Apply advanced financial modeling, technical product analysis, and market intelligence to optimize pricing structures and drive profitability.
• Own and evolve the CPQ data structure and pricing operations, ensuring accuracy, scalability, and usability.
• Develop and monitor pricing KPIs and dashboards to inform executive decision-making and strategic planning.
• Partner with Product Marketing to maintain internal price lists and ensure alignment with GSA schedules and market standards.

Revenue Retention & Contract Lifecycle Management

Strategic Planning & Executive Engagement

Team Management & Leadership

Qualifications :

Estimated Base Salary Range : $200 ,000 - $230,000 USD / annually.

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.