Route salesperson Jobs in Reno, NV

Job Description

Job Description

Classification : Non-Exempt (Reno, NV)

Job Summary :

The Route Relief / Utility RSR supports the Service Department in its objectives to meet our customers' needs through up-selling / cross-selling and providing superior customer service. Main duties are to cover routes and perform service-related tasks as required. Reports to the District Manager. Essential Functions : - Perform all responsibilities of a Route Sales Representative and related tasks. - Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies. - When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision. - Solicit new customers, up-sell / cross-sell / sample all lines of service or product and ensure a profitable product mix. - Actively participate in promotions and contests, training and audits. - Follow company policies / procedures regarding new customers, managing customer needs and all aspects of service. - Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision. - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. - Handle and process customer payments. Keep route paperwork current. - Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. - Monitor and report competitive activity. Keep service agreements current and renewed. - Return from route and off load soiled textiles in the receiving area of facility. - Accurately prepare route paperwork and follow check-in procedures. - Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions : - Support other service personnel as required by supervision. Requirements Qualifications : - Have and maintain a valid Driver's License, CDL when applicable. - Maintain a driving record free of chargeable accidents, speeding, safety or other violations. - Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving. - Demonstrate excellent skills in customer service and route sales. - Excellent verbal / written communication skills in English, comprehend and follow direction and good time management skills and team player. - Recognize colors, sizes and types of products and count, add and subtract accurately. Education : - High School graduation or similar experience. Qualified driver's license. Travel Requirements : - Daily, by delivery vehicle within a route. Typical Environmental Conditions : - Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity : - Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Revised : 05 / 14 / 2014)