General Purpose : The Runners primary responsibilities include delivering food to restaurant patrons taking orders and delivering food to our hotel guests for room service. The Food Runner may also perform other essential duties as required.
Specific Responsibilities :
Understands role within the steps of service.
Promptly and courteously answering the phone for inroom dining service.
Recording and entering inroom dining orders from guests into the POS system.
Setting up trays for inroom dining service and delivering food to hotel guests.
Reports to work on time and ready to work scheduled shifts.
Delivers food from kitchen to dining room tables promptly and accurately.
Assists server with tables service station and coffee station preparation.
Assists servers and bussers with table clearing and side work.
Communicates between the kitchen and servers regarding the status of each table and food delivery.
Assists supervisor and executes any tasks as assigned.
When possible assist the chef and execute any tasks as assigned.
Polishes silverware.
Completes all side work as outlined in the manual.
Maintains a positive friendly attitude with coworkers and guests.
Maintains a clean orderly appearance in the restaurant service area.
Follow all proper sanitation guidelines.
Exhibits strong food knowledge and knows menu descriptions for the bar and dining room.
Assists with setting up the expo station and kitchen pass (plateware garnish togo supplies)
Assists with helping maintain the flow of service reporting back to the chef on the status of tables and fire times
Qualifications :
Able to work flexible hours (nights weekends).
Responsible dependable and punctual.
Strong communication skills; must be able to speak read and understand English.
Clean and professional appearance.
Demonstrates enthusiasm for all things 21c.
Must pass a background check.
Physical Requirements :
Must be able to carry a fullservice tray comfortably.