Runner Jobs in Thousand Oaks, CA

Who We Are :

Acme Hospitality is a growing hospitality group based in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award winning restaurant concepts and boutique hotels across California.

Mission & Core Values :

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

Position Summary :

Food Runner or Expeditor, plays a crucial role in ensuring the smooth and efficient flow of food service in an upscale restaurant or fine dining establishment. The Food Runner works closely with the kitchen and waitstaff to deliver dishes to guests accurately and in a timely manner. Food Runners contribute to the guest experience, answer questions and assist in table maintenance.

RESPONSIBILITIES

• Collaborate with the kitchen staff to understand the timing and sequence of food preparation for each table.
• Ensure that all dishes leaving the kitchen are properly plated, garnished, and meet the presentation standards of the establishment.
• Communicate effectively with the kitchen and waitstaff to coordinate the delivery of food to the correct tables.
• Carry multiple plates and trays of food, ensuring that they are balanced and delivered without spills or accidents.
• Present dishes to guests in an attentive and professional manner, ensuring accuracy and order consistency.
• Verify that all accompanying items, such as sauces, condiments, and side dishes, are included with each order.
• Provide exceptional customer service by promptly addressing any guest requests or concerns related to the food being served.
• Maintain a clean and organized work area, including ensuring that the food station is properly stocked with necessary items.
• Assist in clearing and resetting tables, removing used dishes, glassware, and utensils in a discreet and efficient manner.
• Collaborate with the waitstaff to ensure proper table setup, including the placement of linens, cutlery, and glassware.
• Follow all health and safety regulations, including proper food handling and sanitation practices.
• Assist in restocking and rotating inventory, including items such as plates, napkins, and condiments.
• Assist in maintaining the cleanliness and organization of the dining area, including sweeping, mopping, and wiping surfaces.
• Support other team members as needed, including helping with special events or providing assistance in other areas of the restaurant.
• Maintain a positive and professional attitude, contributing to a harmonious and efficient work environment.

Requirements

Requirements :

Job Status : Non-Exempt

Important Notice :

This job description is not an exclusive or exhaustive list of all job functions that an Acme Hospitality Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

ALL POSITIONS

GREET ALL YOU MEET

SELL THE PROPERTY

TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION

PROMOTE SAFETY AND SECURITY

PRACTICE CONTINUOUS IMPROVEMENT

PROJECT A POSITIVE, PROFESSIONAL IMAGE

TAKE PRIDE IN ACME HOSPITALITY

PRACTICE TEAMWORK

RESPOND WITH A SENSE OF URGENCY

HAVE FUN

GUEST SERVICE STANDARDS

Systems you need to know :

Ctuit, Focus POS, Microsoft Office, Google

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.

Physical Requirements :

Standing - Constant

Walking - Constant

Sitting - Frequent

Climbing - OCCASIONAL

Crawling - N / A

Kneeling - FREQUENT OCCASIONAL

Bending - OCCASIONAL FREQUENT

Reaching above Shoulder - Constant FREQUENT

Lifting : 10 lbs. - Constant

11 - 20 lbs. - Constant

21 - 50 lbs. - FREQUENT

50 - 100 lbs. - OCCASIONAL

Carrying : 10 lbs. - Constant

11 - 20 lbs. - Constant FREQUENT

21 - 50 lbs. - OCCASIONAL FREQUENT

51 - 100 lbs. - OCCASIONAL

Pushing - Constant

Pulling - Constant

Manual Dexterity - Constant

Bi-Manual Dexterity - Constant

Fine Motor Skills - Constant

Gross Motor - Constant

Eye / Hand Coordination - Constant

Near Vision - Constant

Far Vision - Constant

Color Recognition - Constant

Hearing - Constant

ENVIRONMENTAL FACTORS

Working Outside YES

Working Inside YES

Working alone YES

Working closely with others YES

Excessive cold / heat YES

Excessive humidity / dampness YES

Noise / Vibrations YES

Working above ground YES

Working below ground NO

Working with chemicals / solvents / detergents / cleaners YES

Working on uneven surfaces NO

Operating moving equipment or vehicles NO

Working around machinery or moving equipment YES

Climbing on scaffolds or ladders YES

Working under hazardous conditions NO