Sales operations analyst Jobs in Lynn, MA

Description

Position Title : CRM Operations Analyst, CRM Operations Position Classification : Regular, Exempt, Full-Time, 40 hours / week Reports to : Senior Director, CRM Strategy and Operations Location : Employees in this role can work from our Boston, MA office, remotely within the . or a hybrid of these two options but must be able to work east coast hours (9am – 5pm ET). Application Instructions :  a Cover Letter and Resume / CV are required in addition to the application. Responsibilities :

Database Management (50%)

Ensure accuracy of CRM data through a range of activities including but not limited to :

• Design and execute daily data imports, bulk updates and exports.
• Design and run a suite of data quality checks; clean up data as necessary.
• Identify and merge duplicate records.
• Complete data cleanup projects as assigned.
• Monitor Fundraise Up integration and resolve sync errors.
• Monitor Salesforce’s data health reports and resolve issues; run National Change of Address (NCOA) updates; standardize contact names and address records.
• Collaborate with vendors and internal stakeholders to define data and execute imports / exports to support data screenings and data appends.

User Support, Training and Documentation (30%)

Gift Administration Support (15%)

Acknowledgments, tax receipting and compliance reports (5%)

Qualifications

Skills

Core Values and Competencies Demonstrates the organization’s core values of : Commitment, Humility, Integrity and Pragmatic Solidarity / Accompaniment.

Organizational Profile Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems. As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and / or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.PIH works in and with a number of governments in and outside the ., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the . If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks. Pay and Benefits The expected starting salary range for new hires in this position is between $60,000-70,000 / year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. The position belongs to a class of roles that have a salary range between $55,000 and $75,000 / year. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with automatic employer contribution, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. PIH offers professional development and home office reimbursements as well as a flexible paid time off policy with no maximum, generous holiday time, summer and winter breaks, and a sabbatical leave policy.