Sales operations manager Jobs in San Mateo, CA

Join the well-respected Supercuts brand, known as an industry leader since 1975, where we prioritize the development and training of our team. Our environment focuses on nurturing technical skills with a clear path for those looking to advance their careers. We offer competitive wages, exceptional benefits, and a commitment to the success of every stylist in our team.

Every Supercuts stylist benefits from extensive training, attends regular seminars, and is re-certified annually to remain ahead of industry trends. We are dedicated to ongoing training and education, investing in our stylists’ professional growth while they earn competitive pay. Our range of professional services includes haircuts, coloring, highlights, waxing, and specialty services, utilizing proprietary tools and techniques to ensure outstanding results. Guests enjoy the convenience of no-appointment necessary visits and the option to check in online.

The Salon Operations Manager oversees all aspects of salon operations, providing leadership and resources to help staff grow their clientele and optimize business performance. This dynamic role involves delivering high-quality hair care services and maintaining superior guest service standards while driving salon profitability. Our mission is to create a welcoming atmosphere, offering quality consultations and exceptional service to guarantee a delightful experience for every guest.

Key Qualifications:

• Current cosmetology or barber license, along with a manager license as mandated by state/provincial regulations.
• Flexible availability to work evenings and weekends.
• Excellent guest service abilities, including understanding guest needs, conducting quality consultations, and performing services efficiently and professionally.
• Administrative skills to execute scheduling, manage transactions on a computerized register, conduct close-out procedures, and perform light housekeeping duties (including banking procedures, inventory management, and staff meetings).
• Adept at resolving guest concerns and enhancing their experience.
• Strong leadership capabilities to develop a positive work environment, train staff effectively, and address any employee-related issues.

Physical Requirements:

• Ability to stand for extended periods.
• Frequent lifting of up to 10 pounds, occasionally up to 25 pounds.
• Continuous use of hands, wrists, and arms in repetitive movements.
• Frequent reaching, including above shoulder level.
• Comfortable working with various chemicals and fragrances used in salon services.
• Capability to observe guests' hair, requiring close vision, color vision, and focus adjustment as necessary.
• Proficient communication skills to engage with guests regarding services offered and their specific needs.
• Willingness to travel occasionally for meetings, which may involve overnight stays.

Note: By applying, you acknowledge that you will be submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or its subsidiaries. If hired, your employment will be directly with the franchisee, who independently determines wage and benefit programs distinct from those of Regis. The franchisee is solely responsible for employment matters including hiring, firing, discipline, supervision, staffing, scheduling, wages, and benefits.