Sales support specialist Jobs in East orange nj

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Provide timely responses to all electronic or in person inquiries, quote requests, and answer customer questions about products, prices, and availability in accordance with agreed upon SLA’s.
• Utilize business system to process quotes, orders, factory orders, cancellations, provide tracking requests, shipment method changes, and other transactional changes.
• Project a helpful and confident attitude when working with internal and external customers.
• Report customer complaints, non-conformances, and errors in compliance with Quality System
• Ongoing training on business system, product information, personal, and professional growth
• Monitor system widgets daily and ensure accurate order entry and processing.

Qualifications