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Salesforce Administrator
YMCA of Greater BostonBoston, MA, US- Promoted
Salesforce Administrator
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YMCA of Greater BostonBoston, MA, US- Part-time
Job Description
Job Description
Description
Company Overview :
The YMCA of Greater Boston is one of Massachusetts' leading nonprofits committed to strengthening communities by improving health, empowering youth and activating people for good. Every day the Y works with thousands of men, women, and children to ensure that everyone, regardless of age, income or background, has access to Y programs and services. As the nation’s fifth largest charity, YMCA’s across the country are creating a community of caring people through meaningful memberships. For more than 165 years, the Y has been developing skills and emotional well-being through education and training, welcoming and connecting diverse populations, preventing chronic disease and building healthier communities. The YMCA of Greater Boston is America’s first Y.
Position Overview :
We are seeking a detail-oriented and proactive Salesforce Administrator to join our team. In this role, you will play a key part in managing, enhancing, and maintaining our Salesforce platform to ensure it aligns with business needs. You will focus on making system modifications, managing the ticket and issue queue, and partnering closely with Salesforce to optimize platform performance and deliver solutions that support the organization’s goals.
Key Responsibilities
1. System Enhancements and Modifications :
- Make ongoing modifications to the Salesforce platform, including updating workflows, automation rules, and custom objects.
- Customize fields, page layouts, and record types to improve user experience and efficiency.
- Support the implementation of new features and integrations as needed.
2. Issue and Ticket Management :
3. Collaboration and Partnership :
4. System Maintenance and Documentation :
5. User Training and Support :
Skills, Knowledge and Expertise
Benefits
Why work at the Y?
The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to :