Sap Jobs in Phoenix, AZ

SAP iXp Intern - Business Transformation

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it's the foundation for a career built on connection, creativity, and impact.

As a Research Operations Specialist Intern on SAP's Global Survey Operations team, you will help power SAP's survey research ecosystem. You will be central to enabling efficient, high-quality survey research at scalesupporting platform governance, data accuracy, dashboarding, and operational workflows that serve research teams across the company. This role is ideal for a curious, detail-oriented problem solver passionate about research, operational excellence, and supporting a global community of research practitioners.

Your primary responsibilities will include:

• Survey Operations & Governance: Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow-up on pending approvals. Support user management, permissions, lifecycle management, naming conventions, and compliance checks.
• Platform Operations & Reporting: Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows. Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates.
• Communications & Intake: Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP wide survey metrics. Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations.
• Cross Functional Collaboration: Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams.

What You Bring:

We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Education & Experience: Bachelor's degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences. Prior experience in survey research, project management, and data analysis.

Technical Skills Required: Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation. Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods. Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.

Professional Skills: Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings. Ability to work independently on multiple simultaneous projects. Exceptional interpersonal skills for working across functions and geographies. High degree of integrity, flexibility, and confidentiality.

Where You Belong: Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.

2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You'll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.

3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.